Job Description

Location: Abingdon



Salary: 25,000 to 28,000



GHM Communications Ltd provides leading Wi-Fi and business telephony solutions for businesses and care homes across the UK. As we look to the future and build on our successes, our plan for growth and development will be supported by a talented team of enthusiastic and committed people. The role of the Sales Support Administrator is to assist the Sales team by providing administrative support throughout the sales process and to provide regulatory and administrative support to wider business functions.

Duties and Responsibilities

Act as the first point of contact for all incoming sales calls and general internal and client enquiries. Provide comprehensive administrative support to the Sales team. Respond to pricing queries. Manage the end-to-end sales order process. Liaise with the Project Team to coordinate orders, resources, and timelines. Maintain and update the CRM system. Build and maintain strong relationships with assigned clients through regular communication and proactive support.

Skills and Experience required

Proven experience in a sales support, office administration, or account management role. Strong proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook. Comfortable working with business systems and quick to learn new software platforms. Excellent customer service skills with a proactive and solution-oriented approach. Outstanding communication skills--written, verbal, and interpersonal. High level of accuracy and attention to detail. Ability to work collaboratively across teams and departments. Capable of managing multiple tasks and prioritising effectively to meet deadlines. Experience in reviewing and improving processes to enhance team efficiency.

Benefits

21 days holiday - increasing to 22 days after 3 years and to 25 days after 5 years Extra day off for your birthday Buy holiday scheme Employee Assistance Programme Free onsite parking Enhanced company sick pay Discounted retail vouchers Reduced gym membership Annual salary review SCG mobile benefit Employee referral bonus

SCG is proud to be an equal opportunities employer.

We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.



We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process