Job Description

We're growing and are recruiting a Sales Support Administrator / Admin Coordinator to work at our site in Falkirk. This permanent office job is ideal for an administrator who is looking for a career in order processing, order management or sales administration within a successful engineering business.

Palfinger UK (part of the T H White Group), is the exclusive UK distributor for the premium Palfinger lorry cranes and Epsilon construction, recycling and forestry cranes. Since 1832 our business has been built on integrity, care and commitment and we are seeking an experienced Administrator with the same values to support our sales team by helping to provide a first-class service, progressing our customer orders efficiently.

Hours:

Full-time working Mon - Thurs 09:00-17:00 / Fri 09:00-16:00 at our site on Middlefield Industrial Estate, Falkirk.

Duties

This role is all about attention to detail, care and service excellence for our customers. Daily duties include:

Reviewing and entering all orders onto our internal system. Updating / amending any variation to orders and ensuring commercial diligence is applied to all orders. Monitoring progress of orders through our business. Liaison with customers, and our production teams to monitor production output performance versus customer expectation. Providing regular customer progress updates and reports. Liaising with our Credit Control team on status of order/s following completion

Benefits Package:

As a business we believe that our employees are our most important and valuable asset, and it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from there work.

We offer a great range of benefits that reward you now and as your career with us progresses:

23.5 days holiday entitlement rising to 26.5 days with service + Bank Holidays Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period). Additional option of joining the 'salary sacrifice' smart pension scheme. Life Assurance cover providing up to 5 times salary with service. Employee share Plan - providing our employees with a real stake in the business. Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation. Staff discounts on a huge variety of products (such as clothing, footwear, household and selected machinery lines) at our stores. Robust and thorough training ensuring that you feel you have the support necessary to be a success.

Application Requirements:

You should have a demonstrable track-record of similar administration work. Must be IT literate, with knowledge of Microsoft Office and be confident using a variety of internal computer software packages. You'll have a natural ability to manage multiple priorities, switching between different tasks quickly, whilst maintaining a high level of organisation. A process-driven approach, ensuring extensive levels of accuracy and efficiency in all administrative tasks. Excellent communication skills - with the ability to liaise effectively with both customers and internal colleagues. Live within a reasonable commute from our facility in Falkirk , (FK2 9AR), with the desire to work a full-time permanent role on site.

T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.

Job Types: Full-time, Permanent

Pay: Up to 26,000.00 per year

Benefits:

Company pension Employee discount Employee stock purchase plan Free parking Life insurance Sick pay
Work Location: In person