Job Description

Where you'll work:

Clothes2order is an award-winning supplier of custom branded clothing. We supply a wide range of customers, and our approach has won us orders from leading brands such as Google, Skype, David Lloyd and Selfridges.

We are not only looking to continue our substantial growth, but to transform an industry. Our Vision is simple; "To be the UK's favourite custom branded clothing company". We are a company where your ideas matter, an innovative leader looking to dominate our market. We take great pride in what we do and how we do it.

What you'll do:

The role of

Sales Coordinator

is to provide support to the external Sales team and other teams where needed. This includes:

Customer Relationship Management

Maintain close communication with key customers through regular contact. Support onboarding of new customers, ensuring a smooth transition into services. Communicate with major clients and key accounts to prevent order delays and ensure timely resolution of escalations.

Order and Operations Management

Manage end-to-end order processing, including placing orders via the portal for exclusive customers. Handle operational support, including sampling of new product ranges. Monitor and manage order flow to ensure customer commitments and delivery timelines are met. Coordinate special order requirements such as individual bagging and labelling. Liaise with production team leaders and internal stakeholders to align customer needs with operations.

Portal Administration

Administer and maintain the portal (customer, employee, or partner portal). Manage user access, roles, and permissions based on business needs. Regularly update portal content, menus, and product listings to ensure relevance and accuracy. Collaborate with internal teams to gather requirements for new features or improvements to the portal.

Administrative & Support Functions

Respond to inbound tickets and email enquiries in the Corporate / On Demand teams. Perform administrative tasks as required to support daily operations.

What you'll need:

To be a self-starter, able to work under own deadlines and initiatives. Excellent customer focus and commitment to ensuring customer satisfaction. Attention to detail. Excellent communication skills. Able to work as part of a team. Excellent prioritisation skills and able to juggle competing demands. Computer literate: Microsoft office (Experience of Adobe suite would be desirable). Able to remain calm under pressure. Excellent problem-solving skills. A desire to contribute to constantly improving our service. Technical aptitude for working with machines and computers. Ability to work at speed on multiple projects, accurately.

What you'll get:

Free food and drink onsite. Free on site parking. Company-funded health cash plan and Employee Assistance Programme. Social events. Recognition & Reward programme. Life insurance 3x salary. Birthday off (after 1 years' service). 28 days holiday (including Bank Holidays) increasing after 3 years service. Free half day on Christmas Eve. Company sick pay increasing after 3 years service. Perks at Work discounts website. Long Service Awards. Cycle to work salary sacrifice scheme.
Job Types: Full-time, Permanent

Pay: 22,932.00 per year

Benefits:

Additional leave Canteen Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Life insurance On-site parking Sick pay
Work Location: In person

Application deadline: 12/08/2025
Reference ID: SC