Job Description

Job Responsibilities

General Aviation

Managing and prioritising queries with prompt acknowledgement and resolution Working closely with Logistics and haulier to organise and optimize deliveries of products Responsible for entering sales orders and confirmations in SAP Raising credit & debit notes Goods receipts and invoices processing Issuing weekly & monthly pricing working closely with Area Business Manager

International Aviation

Daily refueling uploads Dispute resolution with close communication with the Head Office Team

Month-end reconciliation

Consignment locations invoicing Processing suppliers' invoices

Complaints Management

Record claims in Salesforce (SALSA) towards achieving 100% resolution and customer satisfaction.

Others

Delivery of monthly dashboard (sales/volumes, customer service analysis) during monthly business reviews In line with company's roadmap, embrace 'right the first time' culture

Qualifications/Experience Required

SAP working knowledge of order to cash and purchase to pay is a distinct advantage. Customer focus with previous experience of B2B markets Problem solver - interaction with external and internal stakeholders to resolve issues and provide solutions Ability to analyze data, identify trends and improve overall service Experience in Aviation business would be a benefit but not essential Attention to detail

Benefits

Private Healthcare Enhanced Pension Contribution Employment Assistance Program Cycle to work scheme Gym Discounts And much more!

Diversity and Inclusion

One of our values is to have respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to success, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.
Job Type: Fixed term contract
Contract length: 24 months

Benefits:

Cycle to work scheme Employee discount Gym membership Health & wellbeing programme On-site parking Private medical insurance Referral programme
Schedule:

Monday to Friday
Application question(s):

Salary Expectations for the role
Work authorisation:

United Kingdom (preferred)
Work Location: Hybrid remote in London