Job Description

Sales Support (Flexible Hours - Full or Part Time)

Location:

Birchwood House, Sherwood Park, Nottingham

Type:

Permanent | In-person | Flexible hours available

About DSL Group

At DSL Group, we're proud to be the UK's leading supplier of impulse promotional products to forecourts, convenience stores, and independent retailers. Thousands of retailers nationwide rely on us to help them sell more, and we deliver with innovative products, exceptional service, and trusted partnerships.

Behind every successful sales operation is exceptional support and that's where you come in.

The Role

We're looking for an experienced and dependable experienced

Sales Support professional

to join our Head Office team in Nottingham.

This role suits someone who takes pride in accuracy and organisation, someone who enjoys supporting others and ensuring everything runs smoothly. You'll work closely with our

Buying and Sales Director

, providing vital administrative and coordination support across our sales processes.

This is a

long-term, trusted position

where your reliability and calm approach will be genuinely valued. We offer flexibility whether you prefer

school-friendly hours (9:00-15:00)

or a

full-time schedule

, we'll shape the role around the right person.

Key Responsibilities

Account Creation & Management

Set up and maintain accurate customer accounts. Update details and resolve queries promptly.

Product Setup & New Line Forms

Prepare and manage New Line Forms. Liaise with customers on setup details and timelines. Coordinate internally to ensure product launches are accurate and on time.

Administrative & Sales Support

Provide day-to-day support to the Buying & Sales Director. Organise files, prepare documents and presentations. Support with sales proposals, quotations, and order follow-ups.

Reporting & Data Accuracy

Prepare reports and assist with sales analysis. Maintain accurate data across CRM and internal systems.

Customer & Internal Communication

Handle general customer queries professionally. Liaise with sales, purchasing, logistics, marketing, and finance to ensure smooth operations.

About You

Highly organised with strong attention to detail. Calm under pressure and able to manage multiple priorities. Clear and confident communicator (written and verbal). Experienced in office administration, account management, or sales coordination. Proficient in Microsoft Excel, Outlook, and Word. Dependable, professional, and proud of delivering consistent, accurate work.
This role is ideal for someone seeking a

secure, fulfilling position

within a respected, growing business, someone who enjoys being the reliable link that keeps everything running efficiently.

Why Join DSL Group

Flexible hours to suit your lifestyle (full-time or part-time). Supportive, friendly, and professional working environment. Free parking and on-site canteen. Staff discounts and company events. Be part of a business that values commitment, accuracy, and teamwork.
Job Types: Full-time, Part-time, Permanent

Pay: 16,500.00-26,500.00 per year

Expected hours: 30 per week

Benefits:

Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Free flu jabs Free parking On-site parking Store discount
Work Location: In person