Job Description

Are you an organised, detail-oriented professional with a knack for supporting high-performing sales teams?

We're working with a leading European company to find a

Sales Support Assistant

who will play a crucial role in maintaining smooth operations for their Sales function. This is a fantastic opportunity to join a fast-paced, collaborative environment where you'll support major B2B and B2C accounts, coordinate promotional activity, and ensure data accuracy across internal systems.

Key Responsibilities:

As the Sales Support Assistant, you will serve as the central administrative resource for the Sales team, ensuring the efficient management and support of all customer Key Accounts. Your primary responsibilities will include maintaining accurate pricing data, creating promotional vouchers, and coordinating the setup of new customer accounts to support seamless sales operations.

Customer & Sales Support:

Maintain and update internal price lists for B2B and B2C, as directed by the Sales or Marketing teams.

Input and regularly verify pricing data to ensure accuracy across systems.

Create and manage promotional vouchers for B2B and B2C activities.

Upload terms & conditions and privacy policies associated with each account/promotion.

Log and manage all incoming requests through the Jira ticketing system, ensuring timely resolution.

Support the setup of new customer accounts in collaboration with the Key Account Manager.

Maintain and update customer store lists, coordinating with internal teams (UK and Germany) and external stakeholders as needed.

Sales Reporting

Prepare and distribute daily and weekly sales reports, ensuring data integrity and accuracy.

Ensure reporting process is regularly checked for efficiency and automated where possible.

Cross-Functional Collaboration:

Build and maintain effective working relationships with key internal teams, including Sales, Marketing, Finance and Customer Service.

Product Setup & Competitor Analysis:

Liaise with the Marketing team on the introduction of new products.

Ensure accurate setup in internal systems and update all relevant price lists.

Conduct regular market research to monitor competitor pricing and promotions and communicate relevant insights to stakeholders.

System Testing:

Test new customer-specific websites and software platforms.

Generate and validate test orders to ensure system readiness.

Process Documentation:

Maintain and regularly update all Sales Support process documents.

Ensure processes are aligned with current SLA requirements and support operational efficiency.

Holiday Cover:

Provide cover for the OSF Assistant during periods of absence

General Duties

Responsible for other such duties as specified by their Line Manager, the Management team or Directors to enable the Company to fulfil its orders and obligations.

Adherence to Company Rules and Regulations, including Health and Safety, as outlined on the

Company Intranet and Health & Safety Manual.

Maintaining the confidentiality of all knowledge and information appertaining to the Company, its customers and its employees.

Personal Specification

Essential:

Administrative experience.

Organised and structured approach.

Knowledge of Microsoft Excel.

Positive and proactive attitude.

Attention to detail.

Good communication and interpersonal skills.

Team player.

Desirable:

Knowledge of Microsoft PowerPoint.

Previous experience of SAP or similar system.

Previous experience working in a sales department.

What's in it for you

The chance to work with a respected name in the European Market

Supportive, team-focused working environment.

A varied role with room to grow your skills in sales operations and client management

Company Benefits

Subsides Canteen

25 days holiday option to buy and sell days

Medical cash plan

Pension

Critical Illness policy

Company discounts on products

Free onsite parking

Interested

Apply today to find out more or contact us directly for a confidential cha

Job Types: Full-time, Permanent

Pay: 24,500.00 per year

Application question(s):

Proficient in Excel
Work Location: In person