Job Description

Sales Support Administrator

Location: Bodmin
Full-time | 40 Hours

Join the team at CHX Products - a leading UK manufacturer of innovative promotional merchandise!

We're looking for a

Sales Support Administrator

to join our friendly and fast-paced team. This role is perfect for someone highly organised, detail-focused, and passionate about providing excellent customer service.

As a key part of our Sales team, you'll help ensure everything runs smoothly -- from processing orders and sending quotes, to coordinating with production and keeping our distributors informed every step of the way.

What you'll be doing:

Processing incoming sales orders and ensuring accuracy at every stage Preparing and sending quotes to distributors Managing order approvals and visual proofing processes Sending product samples to clients and distributors Handling incoming calls and emails, providing friendly and professional support Liaising with the production team to monitor ongoing orders Maintaining positive relationships with CHX distributors Updating CRM and order management systems with accurate information

What we're looking for:

Strong administrative and organisational skills Excellent attention to detail and communication skills Confident using Microsoft Office and CRM/order systems A proactive, positive attitude and a passion for delivering great customer service Previous experience in sales support, admin, or customer service (ideally in manufacturing or distribution)

Why join CHX Products?

Supportive and friendly team environment
Opportunity to work with leading brands and distributors
Competitive salary and benefits package
Room to grow and develop within the business

If you're organised, customer-focused, and ready to make an impact, we'd love to hear from you!

Job Type: Full-time

Pay: 24,420.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person