Are you a detail-oriented communicator who thrives in a fast-paced environment? Do you enjoy building relationships and ensuring customers receive top-tier service year after year? If so, we'd love to hear from you!
At
SolutionsPT
, we're on a mission to empower our customers with reliable support and innovative solutions. We're looking for a new member on our dynamic Sales Support team who will play a key role in maintaining and growing our loyal customer base.
What You'll Be Doing:
As the go-to person for support renewals, you'll be responsible for ensuring our customers continue to benefit from our services. Your day-to-day will include:
Preparing and sending support renewal quotations--and following up to ensure timely responses.
Delivering outstanding customer service via phone and email.
Advising customers on the features and benefits of our support packages.
Processing renewal orders with accuracy and efficiency.
Keeping our CRM system up-to-date with detailed notes, forecasts, and progress tracking.
Collaborating with your Team Leader and the wider sales team to ensure full visibility of renewal statuses.
Representing SolutionsPT's values and professionalism in every interaction.
What We're Looking For:
Strong administrative and organisational skills.
Excellent communication abilities--both written and verbal.
A proactive mindset with the ability to multitask and meet deadlines.
Experience with CRM systems (or a willingness to learn).
A customer-first attitude and a passion for delivering value.
Why Join Us?
Be part of a supportive, forward-thinking team.
Enjoy opportunities for growth and development.
Make a real impact by helping customers stay connected to the solutions they trust.
Ready to take the next step in your career? Apply now and help us continue delivering exceptional service to our valued customers!
Job Types: Full-time, Permanent
Pay: 28,000.00-30,000.00 per year
Benefits:
Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Employee mentoring programme
Free flu jabs
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Paid volunteer time
Referral programme
Sick pay
Store discount
Work from home
Work Location: Hybrid remote in Cheadle SK8 3GX
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