Job Description

CODEO is a specialist in the supply of legacy EPOS, chip & pin, and barcode equipment. Founded in 2005, Codeo has become Europe's leading supplier of refurbished IT hardware, with an annual turnover of over 18 million euros. We have offices located in France, UK, Poland, and Spain. Our small team in Bristol is based near Cabot Circus.

We currently have 1 vacancy for: Sales Support Coordinator

The position is based in the Bristol office, with occasional travel to other international offices

The start date is ASAP

Working hours: 8:00 - 17:00 with 1-hour lunch

DESCRIPTION OF THE JOB:

The Sales Support Coordinator plays a critical role in providing comprehensive administrative and operational assistance to the sales team. The ideal candidate is highly customer-focused and excels at clear, professional communication with both internal and external stakeholders. This position is responsible for managing the end-to-end sales order process, supporting multiple sales representatives in their day-to-day activities and serving as the key liaison between account managers and operations teams to ensure seamless execution and customer satisfaction.

TASKS AND RESPONSIBILITIES:

Sales Support Coordinator Responsibilities:

- Process and invoice sales orders while closely monitoring each order to ensure accurate, on-time delivery.

- Collaborate effectively with sales, operations, finance, and management teams across multiple countries.

- Communicate daily with customers and suppliers, delivering exceptional service with a positive, professional attitude.

- Place and manage supplier orders, ensuring timely updates, shipment tracking, and successful delivery.

- Coordinate local and international transport, including preparing customs documentation to support smooth, compliant deliveries.

- Manage a high volume of incoming emails, prioritizing tasks and ensuring prompt, accurate responses.

Credit Control:

- Collaborating with internal teams to resolve disputes and address payment delays promptly.

REQUIRED SKILLS:

Necessary

Excellent administration, organisation and time management skills

Excellent communication and interpersonal skills within a team

Excellent attention to detail while working at a fast pace

Ability to work both as a team but also using your own initiative

Strong IT skills and knowledge of Microsoft Office (Excel, Outlook)

Proactive and confident in communicating with customers, suppliers, and internally

Comfortable with prioritising and multi-tasking under pressure and to very short deadlines

Small team attitude: Flexible, adaptable, and dependable, with a strong sense of professionalism and dedication

Able to travel within the UK and abroad when needed

Educated to GCSE level or equivalent

1+ years' experience in administration

Desirable

Being fluent in French

Experience with ERP systems

Knowledge of import/export processes

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Work Location: In person