Sales Support & Customer Care Coordinator

Gillingham, ENG, GB, United Kingdom

Job Description

About the Role


We're a growing supplier of innovative cleaning equipment to the commercial and healthcare sectors. We're looking for someone who thrives on keeping things organised, making sure customers feel looked after, and ensuring that nothing falls through the cracks.

In this role, you'll work closely with our field salesperson (on the road) and the company founder to provide vital support: booking appointments, preparing and sending product information and quotes, following up with customers, and answering queries.

This is a role for someone who takes pride in being reliable, steady, and supportive -- the person others can count on to keep things moving.

Key Responsibilities



Prepare and send product information and sales quotes Follow up on quotes and appointments to ensure momentum Book meetings and keep diaries up to date Handle incoming customer queries with patience and professionalism Maintain accurate records in our CRM system Support the field sales team and company director with day-to-day sales administration

What We're Looking For



You enjoy being the steady hand behind the scenes, keeping everything organised You're naturally patient, approachable, and good at making people feel looked after You take pride in detail, accuracy, and following through on commitments You're happy working in a supporting role where the success of the team is the win Previous experience in sales support, customer service, or administration is a plus

What You'll Get



Be part of a supportive, close-knit team where your role makes a direct impact A stable role in a growing company supplying innovative, in-demand products Opportunities to develop your skills and responsibilities over time Competitive salary and benefits package
Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Company pension Health & wellbeing programme On-site parking
Work Location: In person

Reference ID: IVOSA

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Job Detail

  • Job Id
    JD3585112
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gillingham, ENG, GB, United Kingdom
  • Education
    Not mentioned