Job Description

Overview

We are seeking a motivated and detail-oriented Sales Support Representative to join our dynamic team. In this role, you will be instrumental in providing exceptional support to our sales team and ensuring a seamless experience for our clients. You will assist the sales team by handling administrative tasks, supporting customer interactions, and coordinating internal processes to help achieve sales targets.

Responsibilities

Respond promptly to customer inquiries via phone, email, and other communication channels. Maintain accurate records of customer interactions and transactions in our database. Collaborate with other departments to resolve customer issues and ensure timely delivery of service. Prepare sales reports and assist in the analysis of sales data to identify trends and opportunities. Provide administrative support, including scheduling meetings and preparing presentations for the sales team. Stay informed about product offerings and company promotions to effectively communicate with customers.

Qualifications

Previous experience in a sales support or customer service role is preferred. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills, with a keen attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Ability to work collaboratively within a team environment while also being self-motivated. A positive attitude and a commitment to delivering outstanding customer service.
Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company pension Free fitness classes
Schedule:

Monday to Friday
Experience:

Energy sales: 2 years (required)
Work Location: In person

Reference ID: Sals Support (Energy)