Job Description

About Adiuvo

Adiuvo is an industry leading, people-first company supporting the property industry providing expert day time, reception and emergency call handling solutions. Supporting over a million homes and nearly one million maintenance issues a year, we blend smart tech with human empathy to deliver traditional service, every time.

If you're experienced, organised and looking for a role that offers structure with genuine flexibility, we'd love to hear from you.

What you will be doing:

Taking full ownership of the post-sale onboarding process for new clients. Conducting documentation checks and managing compliance with precision. Acting as the key point of contact during onboarding -- guiding clients through a smooth and positive experience. Liaising with internal teams (Operations, Finance, Quality) to align onboarding requirements. Conducting early-stage check-ins with new clients. Working on various projects for the Chief Customer Officer.

What We're Looking For:

Proven admin or sales support experience in a fast-paced environment. Exceptional attention to detail and strong organisational skills. A professional and confident communicator -- written & verbal. Experienced user of MS Office and CRMs (we use Hubspot) A proactive mindset -- someone who owns their work and looks for ways to improve. A supportive, team-first attitude and client-focused approach.

What makes this role different?

Flexible Working:

The role can offer some flexibility in terms of working hours and we will be happy to discuss same with candidates. (40 hours per week). The role is predominantly remote from home with ad hoc office attendance requested from time to time at our office in Cheltenham.

Real Impact:

You'll directly influence the client experience and contribute to business growth.

Supportive Team:

Join a collaborative, people-first culture where your voice and ideas are welcomed.

How to Apply:

Apply via Indeed with your CV. All applicants must complete the

skills assessment

as part of the application process which you can complete here and we can encourage you to complete same sooner rather than later as we aim to move quickly to fill this post.

https://app.testgorilla.com/s/1a7pif8j

Short listed candidates will then be invited fora remote competency based interview.

Job Type: Full-time

Pay: 35,000.00 per year

Benefits:

Bereavement leave Casual dress Company events Company pension Flexitime Health & wellbeing programme Sick pay Work from home
Work authorisation:

United Kingdom (preferred)
Work Location: Hybrid remote in Bristol

Expected start date: 06/10/2025