Job Description

Location:

City West Country Exeter Fleet

Hours:

Monday to Friday 08:30 17:30 with 1 hour unpaid lunchbreak

Job Type:

Full Time, Permanent

Salary:

Up to 31,000.00 per annum


At

City West Country Ltd

, we pride ourselves on delivering exceptional service and upholding a culture of quality and excellence. As part of our continued growth, we are seeking a highly organised and detail-oriented

Sales Support

to join our dynamic Sales Support Team.

Why Join City West Country?

For over 40 years, weve been a trusted name in the motor industry. As a privately owned group, we invest in our people and offer long-term career opportunities with real progression.


Heres what youll enjoy as part of our team:


Here's what you'll enjoy: + Employee

Car Scheme

+ Achievable commission scheme
+

25 days holiday

+ bank holidays
+ Scottish Widows salary sacrifice pension scheme
+ Access to our exclusive

Benefits Hub

discounts on big brands
+

Employee Assistance Programme

+ Comprehensive

training and support

+

Aspiring Managers programme

for future leaders
+ Cycle to work scheme and

eye care vouchers

+ Life assurance 1 x basic salary
+ Long Service Awards to celebrate your milestones

What you'll be doing:

As a Sales Support, youll play a key role in supporting the Fleet Sales Teams across multiple vehicle brands including BYD, Mercedes-Benz and Maxus and sales channels. You will ensure all administrative processes are completed accurately, efficiently, and in line with franchise and business standards consistently exceeding customer expectations


Provide comprehensive

administrative support

to the Fleet Sales Teams in line with company processes. Raise

vehicles quotations

for new and used vehicles Respond to

stock enquiries

, providing knowledge on availability of stock and lead times for factory orders Complete all necessary documentation including

finance proposals

/ documentation in respect of sold orders, ensuring delivery dates are met and highlighting any problems. Act as point of contact for customers & key business partners, ensuring all clients are dealt with courteously and efficiently and that any required actions are implemented. Ensure

finance activation

before taxation of vehicles Complete

taxation online for new vehicles

and prepare necessary documentation for used taxations Provide ongoing

analyses of all current deals

and analyse at each month end to make sure they are all in line.

What we are looking for:

We are looking for a confident and organised individual who takes pride in accuracy, professionalism, and delivering excellent support to the team. Youll thrive in a fast-paced environment, communicate effectively, and bring a proactive approach to everything you do.


Must be able to develop knowledge of vehicle specifications and vehicle ordering systems High level of computer skills including Microsoft office software (Excel and Word) Excellent communication and customer service skills, with the ability to build strong relationships with corporate and VIP clients High attention to detail and accuracy working under pressure
If youve got the experience, drive, and passion for delivering excellence, wed love to hear from you! Apply today and take your career to the next level with City West Country.

Want to discuss this role? Call Beth on 01392 825073

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.