Job Description

Job Overview

We are seeking a proactive and detail-oriented Sales Support Representative to join our dynamic sales team. This role involves providing essential support to the sales department, ensuring smooth communication with clients, and assisting in the coordination of sales activities. The ideal candidate will possess excellent organisational skills, strong communication abilities, and a customer-focused approach to help drive business growth and maintain high levels of client satisfaction.

Duties

Assist the sales team in preparing quotations, proposals, and sales documentation. Respond promptly to customer enquiries via email, phone, or in person. Maintain accurate records of customer interactions and sales activities within the CRM system. Coordinate with other departments to ensure timely delivery of products or services. Follow up with clients post-sale to ensure satisfaction and gather feedback. Monitor stock levels and liaise with suppliers as necessary to meet customer demands. Provide administrative support such as processing orders, invoicing, and updating client information.

Requirements

Proven experience in a sales support or administrative role is preferred. Excellent organisational skills with the ability to manage multiple tasks efficiently. Strong verbal and written communication skills in British English. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Customer-focused attitude with a professional demeanour. Ability to work independently as well as part of a team. A proactive approach to problem-solving and attention to detail. Previous experience in the lighting industry is advantageous but not essential. This position offers an excellent opportunity for individuals looking to develop their career within a supportive environment while contributing to the success of our organisation.
Job Type: Full-time

Pay: 27,000.00-35,000.00 per year

Benefits:

Company pension
Work Location: In person