Job Description

Job Summary

Are you a tech enthusiast with a hunger for success and a passion for customer service? Do you dream of growing your career in the dynamic world of technology ? If you're ready to take the next step and forge a path towards becoming an accomplished Account Manager, then we want to hear from you!

We are looking for a number of Sales Support colleagues to work with our UK and Global market as well as the French and German markets so applications are also welcome from candidates who are fluent in either or both of these languages.

This is an exciting time to join a growing and thriving business as we expand our offices into Germany and the U.S.

Duties

Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences. Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from time to time.

Skills

Excellent communication skills, both written and verbal. Strong interpersonal skills and the ability to build rapport with customers and colleagues. Quick thinker, methodical with the ability to multitask and prioritise work Ability to work well as part of a team and the ability on your own to work using initiative to problem solve. Strong IT skills including knowledge of Microsoft Office applications.
Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company events Free parking Health & wellbeing programme On-site parking Paid volunteer time
Work Location: In person