Job Description

Mind Professionals are looking for a self-motivated administrator for afull time permanent Sales Support Officer role with their Cambridgeshire based recruitment division.
Main duties of the job
The purpose of the role is to increase sales revenue generated for the company by supporting our recruitment consultants with administrative and other activities related to candidate recruitment and business development.
The role requires strong IT skills and a high level of organisational ability, urgency, prioritisation, self-motivation, drive, and customer service focus.
About us
The Mind Professionals recruitment team offer a specialist recruitment service to mental health professionals on a locum/temporary, fixed term and permanent basis. We work as a partner agency to the Ministry of Defence and provide our services to the NHS, private, charity & independent sectors throughout the UK.
Benefits:

• Workplace pension
• Acess to free on-site parking

Details
Date posted
02 October 2025
Pay scheme
Other
Salary
24,864 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
828-PROVIDE3575-A
Job locations
Mind Professionals - Stow
Stow-cum-quy
CB25 9AS
Job description
Job responsibilities
Key Responsibilities:

• Answering phones, taking messages, and transferring calls.
• Adding, maintaining, and updating candidate and client database records to ensure accurate and up to date information.
• Requesting new client credit checks.
• Creating job records outlining client recruitment requirements, ensuring the system is kept up to date with live jobs, writing job descriptions and adding job documents (job descriptions/person specifications/required checklists) to relevant job records.
• Publishing jobs to company website and social media.
• Setup/management of candidates on Direct Engagement Portals.
• Candidate CV formatting.

Candidate Sourcing:

• Sourcing and attracting candidates using various methods including telephone calls, social media, job adverts, networking, and headhunting of passive candidates.
• Conducting comprehensive candidate searches across internal and external databases.
• Conducting initial screening to evaluate candidates suitability for specific roles.
• Working with Recruitment Consultants to understand client requirements and identify suitable candidates.

Client Relationship Management and Business Development:

• Identifying opportunities for business development through market research to support the recruitment team to increase placement opportunities.
• Maintaining contact with clients to ensure access to live jobs.

Compliance Administration:

• Providing holiday and sickness absence compliance function cover and assisting with other ad-hoc compliance tasks including assisting with onboarding of new candidates and maintenance of active candidate compliance files.
• Ensuring internal compliance documents and items, including contract paperwork (terms and confirmations) are correctly returned.
• Ensuring that candidate payment information and documentation is on file prior to placement start dates.

Job description
Job responsibilities
Key Responsibilities:

• Answering phones, taking messages, and transferring calls.
• Adding, maintaining, and updating candidate and client database records to ensure accurate and up to date information.
• Requesting new client credit checks.
• Creating job records outlining client recruitment requirements, ensuring the system is kept up to date with live jobs, writing job descriptions and adding job documents (job descriptions/person specifications/required checklists) to relevant job records.
• Publishing jobs to company website and social media.
• Setup/management of candidates on Direct Engagement Portals.
• Candidate CV formatting.

Candidate Sourcing:

• Sourcing and attracting candidates using various methods including telephone calls, social media, job adverts, networking, and headhunting of passive candidates.
• Conducting comprehensive candidate searches across internal and external databases.
• Conducting initial screening to evaluate candidates suitability for specific roles.
• Working with Recruitment Consultants to understand client requirements and identify suitable candidates.

Client Relationship Management and Business Development:

• Identifying opportunities for business development through market research to support the recruitment team to increase placement opportunities.
• Maintaining contact with clients to ensure access to live jobs.

Compliance Administration:

• Providing holiday and sickness absence compliance function cover and assisting with other ad-hoc compliance tasks including assisting with onboarding of new candidates and maintenance of active candidate compliance files.
• Ensuring internal compliance documents and items, including contract paperwork (terms and confirmations) are correctly returned.
• Ensuring that candidate payment information and documentation is on file prior to placement start dates.

Person Specification
Customer service or administrative experience
Essential

• Customer service or administrative experience

IT
Essential

• Computer literacy, knowledgeable in Microsoft Word.

Person Specification
Customer service or administrative experience
Essential

• Customer service or administrative experience

IT
Essential

• Computer literacy, knowledgeable in Microsoft Word.

Skills Required