Sphere operates in the dynamic world of energy commodities trading, where information and speed are crucial for success. However, data in these markets is often fragmented and opaque, leaving participants with incomplete and poor-quality information.
At Sphere, we aim to bring order to this chaos by leveraging our innovative voice and AI technologies, as well as our patented Liquidity Lake, which consolidates all actionable liquidity onto one screen. Enhanced by AI insights and quantitative analytics, our platform is designed to support even the most skilled traders.
THE ROLE
As a small but scaling business, this role has a multi functioned approach to help ensure the effective running of the business from an administrative perspective, and would be a great opportunity for someone who is looking to build their career into a more client-facing role in the longer-term.
Primarily, this role reports into our GTM (Go To Market, it's what we call Sales) function of Sphere, supporting four Account Executives (AEs) and two Trading Solutions (TS) Managers, ensuring smooth sales operations, enhancing customer engagement, and driving commercial efficiency.
This role will also pick up general administrative functionality from the broader business, with a dotted line into our Exec Team. This will mean getting your sleeves rolled up, helping out with everything from the production of investor reports, to ensuring that the office fridge is stocked (and everything in between!)
We operate a hybrid approach to working here at Sphere, and we will expect this role to be in the office for at least three days each week.
RESPONSIBILITIES
Sales Team Support - Assist the AEs with significant client pitches, post-sales follow-up, and managing trial logistics to ensure smooth onboarding and engagement
Marketing Coordination - Getting hands-on with our marketing efforts, supporting campaigns, managing our CRM (we use HubSpot), and ensure the GTM Team has the necessary collateral to shine in front of our clients
Customer Engagement - Collaborate with Trading Solutions (TS) to improve customer interactions and support ongoing engagement strategies
Event Preparation - Assist in planning and executing industry events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events!
Administrative Support - Handle scheduling, data entry, and reporting on sales performance metrics
Performance Monitoring - Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team
Performance Management - creating reports and dashboard to track sales team activity, attainment to target and performance continuity
General Admin - assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as may be required
Office Management - primary contact with building management, ensuring the smooth running of the office, including ordering stock, liasing with maintenance, etc
Confidential Information - comfortable handling confidential and sensitive information
SKILLS & EXPERIENCE REQUIRED
Prior experience of having supported a commercially focused team (ideally Sales)
Prior experience within a small/scaling or fast-moving organisation
Excellent working knowledge of Excel - able to use it to manage data and produce reports
Strong organisational and multitasking skills to support multiple teams effectively
Excellent written and verbal English communication skills
* Both the ability and desire to work right across the business at all levels
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