Job Description

About us....

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing, and we would love to consider your application!

The role...

We are looking for a highly motivated Sales Manager to assume day-2-day responsibility for the performance of a small sales team of approximately 4 to 6 Sales Advisors. You will be the 'go to' person for your team and will motivate, inspire and lead by example to ensure your teams success.

As a Sales Manager you will have a full understanding of the sales cycle, you will be experienced and confident in targeting, engaging and qualifying potential customers.

You will ensure the team deliver exceptional levels of service to new and existing customers through coaching, monitoring and performance management.

Your role will also involve providing advice on suitability and design to clients, raising quotations and invoices, taking payments, complex complaint resolution, problem solving and sales aftercare.

If you are not currently a Sales Manager, but have extensive experience in this area, this might be a great next step in your career!

Essential skills required

Excellent customer service Proven experience in training and development of teams Outstanding time management and organisation skills Proven experience of managing a sales and customer service team Commercially minded and a proven ability to demonstrate driving sales Exceptional attention to detail Experience of using your own initiative and anticipating future needs

Desirable skills required

A background in either design/interiors/construction

Hours...

Monday - Friday 09:00 - 17:00 with a 30 minute unpaid lunch break

Job Type: Full-time

Pay: From 35,000.00 per year

Benefits:

Company events On-site parking Store discount
Ability to commute/relocate:

Loughborough LE11 1QJ: reliably commute or plan to relocate before starting work (required)
Experience:

Sales: 2 years (required)
Work Location: In person