Job Description

Company Description
SGS are the world's leading testing, inspection and certification company.
We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
We deliver services that touch every part of human activity and improve millions of lives - from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry. Whatever your role, you will make an important contribution to delivering safer products, better services and keeping society connected.
SGS's C&P (Consumer and Products) services help businesses ensure product safety, quality, and compliance through testing, inspection, certification, and auditing-covering everything from manufacturing to distribution across various consumer goods sectors

• Job Title: Sales Trainee
• Job Type: Permanent
• Hours: Monday - Friday 9am - 5pm
• Job Location: Shepton Mallet
• 25k Depending on Experience

Are you a confident communicator with a passion for customer service?
Do you want to build a career in sales and business development?
SGS is seeking a motivated and enthusiastic Sales Trainee to join our dynamic team in Shepton Mallet. This is a fantastic opportunity for someone looking to launch or grow their career in a fast-paced, B2B environment with a globally respected brand.
Lead Generation & Prospecting - Call and email potential clients, uncover new opportunities, and promote SGS solutions
Market Intelligence - Monitor industry trends and competitors to support business strategy
Customer Support - Handle inbound enquiries via phone, email, Teams, and chatbot
Sales Support - Prepare quotes, proposals, and coordinate meetings for the sales team
CRM Management - Maintain accurate client records
Client Development - Re-engage lapsed accounts and grow existing relationships
Admin Support - Assist with onboarding, documentation, and invoice/payment queries
Qualifications
Essential Skills & Experience
Confident cold caller and natural lead generator
Strong commercial awareness and customer service mindset
Previous experience in a phone-based, B2B technical environment
Excellent interpersonal, written, and verbal communication skills
Self-motivated, well-organised, and able to manage multiple priorities
Proficient in Microsoft Office and CRM systems
Desirable
Background in customs, logistics, or related technical services
Experience working with measurable performance targets
Qualification in customer service or sales administration
Additional Information
Why Join SGS?
Be part of a respected, global brand known for quality and innovation
Work alongside a supportive, knowledgeable team
Gain exposure to multiple service lines and international markets
Benefit from ongoing training and career progression
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Competitive pension scheme + Life Assurance
• Generous Annual Leave allowance (increasing with service) plus bank holidays
• An additional day off for your birthday
• Retailer Discounts
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Christmas Vouchers
• Health & Wellbeing initiatives
• Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.

Skills Required