St Albans | Competitive salary | Monday-Friday | Permanent
Are you a results-driven
sales professional and trainer
with the energy and expertise to build a top-performing team? Do you have what it takes to coach, mentor and inspire others to meet and exceed targets?
At Higher Ed Partners (HEP), we help universities expand access to high-quality, affordable online education. As a Sales Trainer, you'll play a central role in enabling our Enrolment & Retention Advisors to succeed--equipping them with the skills, tools, and mindset needed to convert student enquiries into enrolments and support long-term retention.
What You'll Be Doing
Design and deliver
high-impact sales training
across induction, onboarding, ongoing development, compliance, and coaching
Build engaging
B2C sales programmes
(needs discovery, objection handling, value-led selling, ethical course recommendations)
Work
hands-on with teams
-- coaching side-by-side, running sales huddles, workshops, and performance labs
Create and own
learning content
, including LMS-ready digital modules, playbooks, scripts, and job aids
Develop
coaching and management capability
, helping leaders become effective coaches
Use
performance data
to continuously improve training impact and sales results
Partner closely with operational leaders, HR, and cross-site teams to drive consistency and performance uplift
Help establish
St Albans as our Training Academy
, supporting learning across St Albans and Brighton
Key Skills & Qualifications
Essential
Experience delivering
face-to-face sales training
in a Contact Centre/B2C environment
Strong
facilitation and coaching skills
; able to engage teams and uplift capability
Skilled in
creating training content and capability frameworks
Able to
analyse performance data
to drive training interventions
Excellent
communication and stakeholder management
Outcome-focused and motivated to help others succeed
Desirable
Experience in
EdTech, Higher Education, or course-selling
Training managers in
coaching methodology
Familiarity with
digital learning platforms or ATS-aligned course design
Relevant
training qualifications
(CIPD, LPI, C&G)
Why Join Us?
At Higher Ed Partners, we believe in supporting our people to do their best work -- professionally, personally, and financially.
Competitive Salary
: 32,000, to 40,000 DoE
Wellbeing Support
: Care & Connect programme plus free flu jabs
Holiday Package
: 24 days annual leave plus bank holidays
Career Development
: Ongoing learning, training, and personal growth opportunities
Perks & Discounts
: HigherPerks retail discounts and exclusive store deals
Financial Security
: 6% employer pension contribution
Convenience
: On-site parking and easy transport links
Rewards
: Refer-a-friend bonus scheme (T&Cs apply)
Health & Fitness
: Access to gym membership and ongoing wellbeing programmes
? Join a values-led organisation where your development is prioritised, your wellbeing is supported, and your impact truly matters.
Ready to empower others to sell with confidence and skill?
Apply now and join HEP in shaping the future of online higher education.
If this role sounds like a great fit for you, we'd love to hear from you. Please apply directly via the link, uploading your CV so we can review your experience.
HEP is a Disability Confident and equal opportunity employer. HEP evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Job Types: Full-time, Permanent
Pay: 32,000.00-40,000.00 per year
Benefits:
Company pension
Employee discount
Free flu jabs
Gym membership
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Store discount
Ability to commute/relocate:
St Albans AL1 3TF: reliably commute or plan to relocate before starting work (required)
Application question(s):
Essential - Do you have Experience delivering face to face Sales Training in a Contact Centre and/or B2C environment
Essential - Can you demonstrate ability to build training content and capability frameworks.
Essential - Do you have strong facilitation skills with the ability to engage diverse learner groups
Essential - Do you have a proven track record of being able to analyse performance data to shape training interventions.
Essential - Do you possess strong coaching skills with proven experience uplifting team and manager capability
Essential - Do you have excellent communication, relationship-building, and stakeholder-management skills
Do you have experience in EdTech, Higher Education, or course-selling environments.
Do you have experience training managers in coaching methodology
Do you hold relevant training qualifications - CIPD/LPI/C&G et al
Work authorisation:
United Kingdom (required)
Work Location: In person
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