Job Description

About The Role
We're looking for a skilled Salesforce Administrator to join our internal Salesforce team. This role involves configuring, maintaining, and optimising our Salesforce platform across Service Cloud, Field Service, and Experience Cloud. You'll handle daily platform support, collaborate with development and QA teams, and help deliver new projects and features.
Additionally, you'll document manual test steps based on acceptance criteria to support automated testing. This position reports to the Salesforce Development Manager, who oversees architecture, KPIs, and technical strategy.
This is a hybrid role based at Barton-upon-Humber.
Main Responsibilities:

• Configure, customise, and maintain Salesforce across multiple clouds using declarative tools (Lightning App Builder, Flows, Flexi Pages, etc.). Support External Services and Prompt Builder configuration, and deploy changes via Copado CI/CD.
• Manage user access, profiles, and permissions. Contribute to internal training and documentation.
• Maintain data integrity through monitoring, imports/exports, and clean-up activities.
• Document manual test steps aligned with acceptance criteria and collaborate with automation testers to ensure full test coverage.
• Identify and implement enhancements to improve user experience and reduce manual effort.
• Stay up to date with Salesforce releases, support sandbox testing, and ensure compliance with security and access requirements.

What Wren Offer:

• Free access to our onsite gym
• Enjoy subsidised meals in our two fantastic restaurants
• Free on-site parking
• Staff discount on purchasing a kitchen after 1 year of continuous employment!
• Individual training budget for personal development
• Free annual eye tests as well as a contribution to new glasses
• Refer a Friend Scheme
• Quarterly Bonus Scheme

About You
Desired Skills and Knowledge:

• Salesforce Certified Platform Administrator
• Hands-on Service Cloud experience
• Additional certifications (e.g. App Builder, Service Cloud)
• Exposure to Field Service
• Proficient with Lightning Flexi Pages, Salesforce Flows, core configuration (Objects, Fields, Layouts, Validation Rules), External Services, Named Credentials, and Prompt Builder
• Strong documentation, communication, and attention to detail when defining test cases

About The Company Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work!
This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

Skills Required