Job Description

Vision RT

is a rapidly growing MedTech which is transforming radiation therapy for cancer patients, helping to make it more accurate, effective and comfortable. We are the inventors of, and the market leaders in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, for more guidance across every step of the radiotherapy workflow.

Our SGRT solutions are used in 24 out of the 25 "Best Hospitals for Cancer," as tracked by US News & World Report.

We're one of Britain's fastest-growing private tech companies, as recently recognised by the

2025 Sunday Times 100 Tech list. We're also the proud winners of a

2024

King's Award for Enterprise, the UK's most prestigious accolade for business excellence.

Company video

With around 300 employees globally, and offices in the UK, Poland & the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S - one of the world's largest investors in healthcare companies. Vision RT staff members have the security and reach that comes with being part of a large global enterprise, combined with the freedom and agility of a startup.

This is a company with strong values, a clear mission and a bright future. It's an exciting and rewarding place to work.

About the role:

We are seeking an experienced

Business Analyst

to join our transformation team, supporting the design and delivery of Salesforce solutions -- including

Sales Cloud, Service Cloud, and Field Service

-- alongside

Business Intelligence (BI) and reporting tools

. The ideal candidate will combine strong analytical capability with hands-on experience in

Agile environments

, working closely with both internal stakeholders and

third-party implementation partners

.

This role plays a key part in defining business processes, capturing and validating requirements, and ensuring solutions are scalable, user-focused, and aligned to enterprise architecture and non-functional requirements.

Key Responsibilities will include:

Lead requirements gathering and analysis for Salesforce (Sales Cloud, Service Cloud, Field Service) and BI/reporting initiatives. Collaborate with stakeholders to understand business goals, pain points, and process inefficiencies. Translate business needs into clear, testable user stories and acceptance criteria within Agile delivery frameworks. Develop

process models (BPMN)

,

sequence diagrams

, and supporting documentation for functional and integration designs. Ensure traceability between business objectives, requirements, and delivered solutions. Partner with

third-party system integrators

to validate technical designs and ensure alignment with business expectations. Define and document

non-functional requirements

(performance, scalability, usability, availability, security). Support BI/reporting initiatives by defining key performance indicators (KPIs), data requirements, and visualization needs. Contribute to sprint planning, backlog grooming, and retrospectives within an Agile Scrum or Kanban setup. Assist in user acceptance testing (UAT), change management, and end-user training

Essential Skills & Experience

Proven experience as a

Business Analyst

within

Salesforce implementation projects

(Sales Cloud, Service Cloud, Field Service). Strong understanding of

Agile methodologies

(Scrum, Kanban) and experience working within cross-functional delivery teams. Demonstrable experience collaborating with third-party implementors or system integrators. Excellent documentation and communication skills, with experience producing

user stories

,

process maps

, and

functional specifications

. Understanding of

data and BI/reporting tools

(e.g., Power BI, Tableau, or Salesforce Analytics). Experience in process modelling (BPMN) and sequence diagramming Experience with Salesforce SalesCloud, ServiceCloud & Field Services Excellent stakeholder management and facilitation skills.

Desirable skills & experience

Knowledge of

non-functional requirements analysis

(performance, resilience, maintainability). Familiarity with

integration patterns

between Salesforce, data platforms, and middleware (e.g., MuleSoft). Salesforce certifications (Administrator, Business Analyst, or Consultant) are an advantage. Experience with Salesforce Revenue Cloud and Salesforce Data Cloud. Understanding of data governance, data quality, and security best practices. Agile certification (e.g., Scrum Master, Product Owner, SAFe) preferred.

Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.