Job Description

We are currently hiring full-time Techno-Functional Consultants in the following Salesforce areas:

Core Salesforce (Sales Cloud)

OR

Salesforce Energy & Utilities Cloud

Work Mode: Hybrid

Open Roles:

Lead Consultant: Senior Consultant: Consultant:

Techno-Functional Consultant :

We are looking for a Techno-Functional Consultant to join our team as a Salesforce evangelist, working on our client projects to ensure we are delivering maximum value from the Salesforce product. The aim of the role will be to produce solutions based on Salesforce using declarative functionality with a key focus on Sales and Service Clouds. The individual will also contribute towards determining and improving best practice and implementation patterns for all client engagements.

Responsibilities:

Project Work

Run discovery and design workshops Guide business stakeholders on Salesforce best practices Shadow business stakeholders to understand the as-is and document pain points Create process flows, state diagrams and other artefacts to support the design Run play back sessions to confirm scope and solution Contribute to a High-Level Design with support from the architecture team Refine User Stories along with technical leads on a project Create Low Level Designs to meet requirements for configurable development Run Show and Tell sessions Support training sessions

Practice Development

Identify reusable assets (design patterns, principles, technical components) and take ownership of accelerator creation Be the SME of a Salesforce Cloud, and run training sessions for colleagues (e.g. lunch and learn) Mentor Functional Consultants and BAs

Business Development

Assist pre-sales by contributing to discovery sessions, writing solution summaries and building demos

Personal Development

Ensure certifications and up to date knowledge of Salesforce releases are maintained and provide guidance to other team members with their PD goals Engage with the Salesforce ecosystem, building relationships with ISVs, specialist partners, and Salesforce SEs

Competencies

Commercial Awareness

Take ownership of the scope of the project, managing client expectations and helping client alignment with design principles (i.e. out-of-the-box first) Understand the Pre-Sales Processes and how we produce estimates and solution summaries

Knowledge

Experience with at least 3 implementations of Sales and/or Service Cloud, where you were responsible for key areas of development Ability to work in a cross-skilled role, taking responsibility for business analysis and design/build of configurable development Experience with declarative automation tools such as Flow or Omniscripts

Certifications

Certified App Builder Certified Administrator Certified Advanced Administrator (desirable) Certified Sales Cloud Consultant or Certified Service Cloud Consultant
Job Type: Full-time

Pay: 55,000.00-95,000.00 per year

Work Location: Hybrid remote in London EC2V