Job Description

Overview

An excellent opportunity has arisen to join one of the UK and Irelands leading manufacturers of high-quality bathroom products in the role of Sales Office Manager.

Phoenix Bathrooms are looking for an enthusiastic, hardworking individual to join our friendly team. The ideal candidate will be self-motivated, have a professional and smart appearance as well as being an effective and confident communicator.

You will be expected to have a hands on role in all work carried out in the department as well as a can do attitude and an aptitude at resolving any issues that you may be presented with.

The Office Manager will oversee administrative operations, coordinate office activities, and support the management team in ensuring efficiency and productivity. This role requires a highly organized individual with excellent communication skills and the ability to multitask in a fast-paced office environment.

You will be the 'go to' person for internal sales office staff and customer sales related issues that require escalation. The role requires someone with proven office management experience who is capable of organising and managing a very busy office.

This Office Manager role is your chance to bring your skills in organisation, communication, and problem-solving to a role where you'll make a real impact!

You'll be supporting an incredible team and overseeing all sales office activity.

Experience

and

Key attributes:

Ideally 3 - 5 years' experience as an Office Manager

A natural leader with a can do attitude

An organised and proactive professional who thrives on keeping things running smoothly?

Proactive problem-solver who can anticipate needs and take initiative

Confident communicator with excellent written and verbal skills.

Someone with strong customer service experience (sales background is a bonus, but not essential)

Possess a talent for multitasking, a keen eye for detail, and the ability to support and empower those around you?

Exceptional organisational and multitasking skills, with strong attention to detail.

Professional, approachable, and capable of building great relationships across all levels.

Competent in Microsoft Office and general administrative tools.

SAP Business One experience an advantage

A positive, proactive attitude -- always one step ahead.

Calm, flexible, and resourceful under pressure. Proven experience in office management or administrative leadership roles

The Role:

Oversee sales administration, ensuring processes run smoothly and efficiently

Build strong customer relationships--handling queries directly and spotting opportunities to upsell across our product portfolio

Lead, coach, and develop the internal sales team to exceed targets and deliver outstanding service

Day-to-day management of the office operations, including administrative support

Implement and maintain administrative systems

Provide support to other internal team members

Liaising with Area Managers and other departments to ensure the smooth running of the sales office department

Looking out for ways that processes can be streamlined within the business

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Ability to commute/relocate:

Morley South LS27: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Experience:

Office Management: 3 years (required)
Work Location: In person