Job Description

About the Role:

We are seeking a proactive and highly organised

Sales/Project Administrator

to support our sales and project delivery teams in ensuring a smooth and efficient client experience from order to installation. This is a key administrative role in our Belfast showroom, responsible for coordinating the sales-project pipeline and acting as a communication bridge between suppliers, clients, and internal teams.

Key Responsibilities:

Purchase Order Processing:

Accurately process customer purchase orders, ensuring correct product and delivery details.

Supplier Liaison:

Communicate with suppliers to confirm lead times, track deliveries, and resolve any logistical issues.

Client Communication:

Liaise with clients to coordinate installation schedules, manage expectations, and provide updates in collaboration with the project manager.

Inbound Sales Support:

Respond to inbound sales enquiries, providing quotations, product information, and general assistance to prospective clients.

Pipeline Coordination:

Work closely with the project manager and sales team to maintain visibility on order status, delivery dates, and project timelines.

Administrative Support:

Maintain accurate records of communications, quotes, and orders using our internal systems and CRM tools.

Showroom Support:

Assist with day-to-day showroom operations including customer service and general admin tasks.

Key Skills & Attributes:

Strong organisational skills with the ability to multitask and prioritise Excellent communication and interpersonal skills (written and verbal) Attention to detail and a proactive approach to problem-solving Comfortable dealing with clients and suppliers in a professional manner Ability to work independently and as part of a collaborative team Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM or ERP systems is a plus

Qualifications & Experience:

Previous experience in an administrative or sales support role (ideally in a project-based or product-based environment) Experience handling quotes, purchase orders, and delivery coordination Background in interiors, design, construction, or similar industries is advantageous but not essential

Working Hours:

Full-Time, Monday to Friday On-site role based at our Belfast showroom
Job Type: Full-time

Pay: From 25,000.00 per year

Work Location: In person