Job Description

DFP Services are looking to add a Sales/Project Manager to the team , we are specialists in fire safety, security, electrical, and life communication systems, providing trusted solutions to the social housing, healthcare, and commercial sectors across the UK. With over 30 years of experience, our reputation is built on quality, compliance, and care--ensuring the safety, comfort, and connectivity of thousands of residents every day.

As the UK transitions from analogue to digital networks, DFP is at the forefront of digital warden call and telecare conversion projects, helping housing providers future-proof their properties with reliable, fully compliant, and user-friendly systems. Our dedicated teams combine technical expertise with a customer-first approach, delivering projects that make a genuine difference to communities.

Job Title: Sales & Project Manager - Digital Warden Call Conversion

Location: Hybrid - Office/Home Based with UK Travel

Salary: Competitive + Car Allowance

Contract Type: Full-Time, Permanent

About the Role

We are seeking an experienced Sales & Project Manager to lead the successful delivery of our Digital Warden Call Conversion Programme within the social housing sector. This is an exciting opportunity to play a pivotal role in modernising life-critical communication systems as the UK transitions from analogue to digital networks.

You will take ownership of both the commercial and delivery aspects of digital warden call upgrades--driving sales, managing client relationships, and ensuring smooth end-to-end project delivery across multiple housing associations and local authorities.

Key Responsibilities

Lead and deliver the digital conversion of warden call systems from initial client engagement through to final handover.

Develop and manage sales pipelines within the social housing market, identifying and converting new business opportunities.

Serve as the main point of contact for clients, ensuring clear communication, service excellence, and on-time project delivery.

Coordinate internal teams (engineering, procurement, customer service) and external contractors to deliver projects safely, efficiently, and to budget.

Maintain accurate financial oversight including forecasting, cost control, and profitability analysis.

Champion the transition to digital technology and provide training/support to clients and residents where necessary.

Skills & Experience Required

Proven experience in project management and/or sales leadership within the social housing, telecoms, or building services sectors.

Strong understanding of warden call, telecare, or digital communication systems (desirable).

Excellent organisational, negotiation, and interpersonal skills.

Full UK driving licence and willingness to travel to client sites across the UK.

What We Offer

Competitive salary and performance-related bonus

Company car or allowance

Hybrid working flexibility

Pension and healthcare benefits

Ongoing training and career development opportunities

The chance to make a real impact in improving safety and digital inclusion in social housing communities

Job Types: Full-time, Permanent

Pay: 24,420.00-58,112.13 per year

Work Location: Hybrid remote in Durham DH7 8RD