Job Description

Were Hiring: Sales Trainer (Brighton Office On-Site, Full-Time)

Brighton | Competitive salary | MondayFriday | Permanent


Are you a results-driven

sales professional and trainer

with the energy and expertise to build a top-performing team? Do you have what it takes to coach, mentor and inspire others to meet and exceed targets?


At Higher Ed Partners (HEP), we help universities expand access to high-quality, affordable online education. As a Sales Trainer, youll play a central role in enabling our Enrolment & Retention Advisors to succeedequipping them with the skills, tools, and mindset needed to convert student enquiries into enrolments and support long-term retention.

What Youll Be Doing

As a key member of our Enrolment & Retention Services team, youll lead the full training lifecyclefrom onboarding and live instruction to coaching and performance analysis.

Your responsibilities will include:

Designing and delivering structured sales training programmes across the full sales cyclefrom lead engagement through to enrolment and retention Conducting live training sessions (both in-person and virtual), including role plays, call listening, and feedback Collaborating with business leaders to assess training needs and develop tailored coaching plans Providing regular feedback and performance tracking for new and existing team members Building engaging training content aligned with HEPs methodology, in partnership with Sales, Marketing, and university stakeholders Reporting on training effectiveness using learner outcomes and KPIs, and recommending improvements to senior leadership Leading onboarding and induction training to accelerate new hire performance Supporting quality assurance through call reviews, performance audits, and process improvements Maintaining training materials to reflect programme updates, compliance, and best practices Fostering a positive, motivating, and high-performance team culture Staying up to date with best practices in sales training, customer experience, and adult learning Providing flexible support across the department and undertaking other tasks as reasonably required

What Youll Bring

Solid B2C sales background (education or service sector experience is a plus) Proven experience as a Sales Trainer, Sales Enablement Lead, or Sales Coach Deep understanding of the sales cycle and the techniques that drive conversion and retention Skilled facilitatorconfident delivering in-person and virtual training sessions Tech-savvy: Comfortable using CRM systems (Salesforce preferred) and dialer/call tracking tools Analytical mindset: Able to interpret sales data and tailor training for impact Excellent communication, feedback, and interpersonal skills CIPD L&D qualifications or sales training certifications (e.g. ISM, CMI) desirable

Why Join Us at HEP?

At HEP, youll be part of a mission-driven team focused on expanding access to higher education. Your work will directly impact student outcomes and business success.


Competitive salary

24 days annual leave + UK bank holidays

Care and Connect

24/7 wellbeing and mental health support

HigherPerks

exclusive discounts with top retailers

Learning & development portal for ongoing training

6% employer pension contributions

Generous

refer-a-friend

scheme (T&Cs apply)

Brighton Office Perks Your New Work Home

Our modern office at Trafalgar Place is designed for productivity and collaboration:

On-site coffee & sandwich bar

Onsite Parking

Superfast Wi-Fi

Showers & outdoor seating

4 meeting rooms & breakout spaces

Full accessibility

Ready to empower others to sell with confidence and skill?

Apply now and join HEP in shaping the future of online higher education.

HEP is a Disability Confident and equal opportunity employer. HEP evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.