Job Description

Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.
SAP Cloud Administrator
Worcester based with a balance of home and office working
61,868 - 65,125 per year
35 hours per week
We have an exciting opportunity for a SAP Cloud Administrator, known internally as SAP Technical Lead to join our Technology team based in Worcester. The role will report to the Technical Architect Lead with 7 Technical Architects currently within the team. The team provides oversight and quality assurance to enhance our SAP systems, working with the business to ensure that we get the best out of the system and that it remains relevant and current, and is aligned to our business goals and industry best practice. The current landscape of SAP is a hybrid of on premisses and cloud technologies and includes HR and Payroll, Finance, Treasury, Supplier Management, Real Estate, Repairs.
The role of SAP Cloud Administrator will include:

• Provide support and advice for key stakeholders relating to SAP architectures, solutions and methodologies to ensure that the operational needs of the Group are continuously met
• Deliver strategic business benefits, providing recommendations on the development of services using analysis to determine whether business requirements are being met and identify successful solutions
• Proactively and independently conduct the research of new technologies and their suitability for the Group, in order to make recommendations to develop and support business cases for all SAP initiatives
• Lead the effective resolution of technical infrastructure (cloud & on-premise), configuration, customisation developments and problems
• Support Group technology objectives and ensure requirements are aligned to business goals to deliver effective integration of technologies, helping ensure that a robust and optimised application framework is represented in the Technology business plan
• Build and maintain strong working relationships with key stakeholders, to ensure delivery of service improvements in a timely, cost effective and efficient manner, reviewing deliverables and helping to ensure that approved projects adhere to design, quality specifications and budget

Skills and experiences:

• Degree, management qualification or relevant professional qualification
• SAP Certification is essential
• Proven experience of managing SAP Business Technology Platform
• Proven SAP experience in Design, Developments, Customisations, Testing, Implementation and Documentation
• SAP Cross Module Integration knowledge
• Proven experience of working within an organisational structure which includes a group parent and subsidiary organisations
• Proven experience in managing large scale SAP platform related projects
• Substantial experience of analysing, diagnosing and resolving technical issues
• Proven experience of the practical and successful application of TOGAF and/or ISEB enterprise architecture frameworks
• Substantial experience in other server infrastructure, application, database and support toolsets technologies
• Excellent organisational, project management and planning skills
• Working knowledge of Microsoft 365

Why work for us?
One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is 44,192 with an additional policy allowance of 17,676 per annum (rising to 46,517 with an additional policy allowance of 18,607 per annum after 12 months, subject to satisfactory performance)

(if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 14 August 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at -
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.