Job Description

If you have a passion for customer service and a keenness to learn about our libraries, we would like to hear from you!


The modern library is more than an opportunity to borrow a free book. We are open to all members of the community, who visit our libraries with a wide range of needs such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions.


As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children's events over the summer, and weekly events, such as Rhymetimes and Storytimes.


Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered.


We are looking for candidates who:


Have effective customer service and communication skills Have ICT skills and an interest in further development Work well in a team Are self-motivated Can undertake manual handling tasks Are willing to learn and undertake training as required
Work rota

:

Every Saturday 10am - 4.30pm



To apply for this role, please click the apply now button. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education, or personal interests. Ensure that you have adequately described how you would travel to other libraries when asked to do so.


Please download the and Person Specification .


In-person interviews will be held at an East Sussex Library.


As a Library Assistant, you will be part of a valued service supporting your local community.


For an informal discussion, please contact Ella Pullen, Library Manager, on 01424 726250.


We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.


For work that makes a difference, Choose East Sussex!