Job Description

Saturday Viewing Agent - Residential Sales and Lettings - Estate Agency

Pedder is a local, family owned and run, high performing estate agency with 9 branches across the south east of London. The Pedder Group offer services in residential sales, lettings, property management, land and new homes, and financial services.

We invest in our team, our business, and our community because our reputation is paramount to our success. We understand and recognise the importance of providing nothing short of outstanding service and support. If you join us, you'll be joining a highly successful company of industry experts, providing you with a solid platform for growth and development in your property career.

Whilst experience in estate agency or a similar role is not always essential (this will be specified in the body of the job advert where required), we do ask that you only apply if you have had previous experience in a customer facing role, and that your values align with our own!

Motivation and a drive to succeed. Confidence - a belief that you will exceed your targets if you work hard and persist. Passion - a desire to be the best. An understanding of the importance of making a great first impression. Outstanding customer service is key. Positivity - having a can-do attitude so you can contribute to the great atmosphere that we strive to create within our offices and company. Integrity - this is in the heart of everything we do. Respect - listen, understand, and work collaboratively. Organisation - having a good attention to detail and an ability to manage a busy diary. Willingness to go the extra mile to support your colleagues.
Our people make us who we are. At Pedder, our staff don't just work for the business, the business has to work for them too. Winner of numerous awards as voted by our team and clients, we believe that nobody works harder to innovate and evolve in our sector than we do. Now, more than ever, it's critical that the impact that we are making on the world is a positive one.

All Agents 2023 winner of 48 staff sales and lettings awards in South East London The UK's Top 50 Best Small Companies to work for - 2023 London's Top 50 Best Small Companies to work for - 2023 All Agents 2022 winner of 49 staff sales and lettings awards in South East London Property's 5 Best Companies to Work for - 2022 The UK's Top 50 Best Small Companies to work for - 2022 London's 30 Best Small Companies to Work for - 2021 Property's 5 Best Companies to Work for - 2021 75 Best Small Companies to Work for in London - 2020 The Sunday Times 100 Best Small Companies to Work for - 2020

Viewing Agent - Brief outline of duties:

At Pedder no day is ever the same, however below you will find a brief outline of some of your key supportive duties:

Supporting an assigned office by carrying out effective pre-arranged viewings on local properties. Having expert knowledge of the local area, including transports links and amenities. Working closely and directly with Branch Manager to understand Pedder best practices and USPs. It is expected that you will be a catalyst for property offers/deals. Providing detailed post-viewing feedback and any important follow up information to the Branch Manager for handover to the FT team or for the purpose of an offer. Updating relevant company systems/portals where expected/requested. Ensuring that a high level of customer service is always delivered, and that you understand the importance of a friendly and professional first impression. Be a champion of our brand and services at all times. Key-holder responsibility.

Viewing Agent - Essential candidate requirements:

Be a vehicle owner with a full driving license. Be professional, responsible, and reliable. Be confident and organised. Experience of conducting property viewings/in a similar role. Be available each Saturday, and for a handover call (usually on a Friday) prior to your shift. Whilst you will be allocated a branch, you may be asked to support an alternate branch on occasion.

Viewing Agent - Hours/Salary:

This is a zero-hour contract/role

. You will be offered work on an 'as required' basis based upon a pre-populated viewing calendar for that week. The Company is under no obligation to provide you with work, or to provide you with a minimum number of hours' work each day or week. You could be offered a shift at any time between the hours of 10:00am and 16:00pm on a Saturday and only up to a maximum period of 6 hours on any one day. We ask that you only apply for this role if you are available

every Saturday between 10:00-16:00.

Notice, usually being 48 hours prior, shall be provided to you by the Company in advance of each shift. You must provide the Company with no less than 24 hours' notice when accepting, declining, or cancelling any work offered to you.

Your hourly rate of pay is 20.00. You will only be paid for the hours that you work.

You will be paid in monthly instalments. Hours are confirmed by your line manager by submission of a timesheet. Timesheets are submitted at the beginning of each month and relate to hours worked the month prior. Pay at the end of each month relates to hours worked in the previous month. We reserve the right to review or terminate this arrangement where 3 shifts are declined in a 12-week period (not including days booked as part of your holiday entitlement).

Viewing Agent - Application details:

You can apply directly via indeed by clicking the link below, or you can email your CV and a covering note to hr@pedderproperty.com Full company details can be found here: Pedder | We Live Local (pedderproperty.com)
Job Type: Zero hours contract

Pay: 20.00 per hour

Application question(s):

Do you own your own vehicle and have a full driving licence? Do you have previous experience of conducting property viewings? Where do you live? Are you able to commit to regular Saturday working? Do you understand that this is a zero-hour contract?
Work Location: In person