Job Description

Position:

Site Manager

Reports to:

Operations Manager

Location:

Mobile Sauna Sites and Central Yard - East Sussex.

Job Type:

Full-Time - 40 hours per week (daytime, evening, and weekend shifts, with 2 days off per week) weekend work is essential.

Salary:

26k - 30k, based on experience

Benefits:

Company van provided for work use. Unlimited Staff Sauna membership across all sites.

Role Overview

The Site Manager is responsible for the

day-to-day on the ground staff support, operations & maintenance

of the mobile sauna sites, ensuring they run smoothly, safely, and efficiently. This is a hands-on role that requires

strong organisational skills, people managing skills, strong communication skills, problem-solving abilities, and the initiative to self-start, and manage time well and efficiently.

You are the key on-the-ground representative, the Site Manager works closely with staff, being the point of contract for all things site operations, ensuring staff receive and understand new operational changes, deliver training during a site open, provide cover for mobile sites as needed, oversee maintenance checks, and ensure a high-quality customer experience.

A significant part of the role involves supporting staff and internal comms, maintaining the

safety, upkeep, and functionality

of all sauna sites, handling

minor repairs

, overseeing

routine maintenance schedules

, and coordinating

larger repair needs

with external contractors.

The Site Manager plays a crucial role in

troubleshooting operational issues, supporting staff, and ensuring seamless site openings

, while escalating major concerns to the Operations Manager. This position is ideal for a

proactive and adaptable individual

with experience in

hospitality, skilled trades or DIY, outdoor operations, facilities management, or a similar operational environment

.

Key Responsibilities

1. Maintenance & Site Upkeep

Conduct

routine maintenance and minor repairs

on saunas, stoves, and site facilities. Monitor

wear and tear

, reporting and escalating larger maintenance needs to the Operations Manager. Ensure all equipment, including

heating systems, lighting, and seating areas

, is fully functional. Oversee

site cleanliness

, ensuring high hygiene standards and a welcoming environment. Manage

wood supply

for all sauna sites. Monitor incoming site orders and stock supply for sauna supervisors. Perform

basic carpentry repairs

where necessary. Conduct

regular safety checks

, ensuring compliance with regulations and company policies. Monitor weekly maintenance reports from sauna supervisors. Manage & review your trello board - Delegated by the Operations manager / Founders.

2. Day-to-Day Site Operations

Act as the

main on-site problem solver

, identifying and resolving operational challenges. Follow company guidelines & policies to maintain a

consistent operational standard

across all sites, proactively identifying areas for improvement. Serve as the first point of contact for sauna staff/ supervisors on the ground. Monitor internal staff comms. Step in to

cover staff absences

when necessary to ensure smooth operation. Ensure all hard copy training materials are up to date & positioned at the correct site locations.

3. Staff Coordination & Communication

Conduct

regular check-ins

with staff during shifts to ensure consistent service standards. Support the Operations Manager in

implementing new processes and on the ground training staff

on operational changes. Assist in

onboarding and training new staff

, ensuring they are familiar with site procedures, safety protocols, and maintenance requirements. Manage sauna supervisors. Conduct onsite 1:1 staff training for new starters at existing sites.

4. Procurement & Logistics

Manage wood stock, and ensure all sites have wood supply - liaise directly with supplier (Mark). Collect and distribute printed materials (e.g.,

safety manuals, operational guides

). Conduct

monthly lost property collection and deposits

. Transport

equipment and emergency supplies

between sites as needed.

5. Site Openings & Expansion Support

Assist in setting up

new sauna sites

, ensuring all necessary materials and equipment are in place. Help develop

site-specific operational and maintenance manuals

with the Operations Manager. Conduct

staff orientation and training

at new sites.
Skills & Experience Required

Experience in

hospitality, outdoor operations, event production (green field events), skilled trades or DIY, facilities management, or multi-site management

. Happy to work outdoors for extended periods of time including early mornings and weekends in different locations. Strong

problem-solving skills

with a hands-on, proactive approach. Excellent

communication and team leadership abilities

.

Practical maintenance knowledge

. Ability to work

independently

and adapt to changing needs. Full

UK driving licence

required.

How to apply:

If you connect with what you have read in this job advert and you fit the requirements set out please send your CV and cover note to

ops@lunahutsauna.co.uk

Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Benefits:

Company car Discounted or free food Free fitness classes Work from home
Schedule:

Every weekend
Application question(s):

Do you have a minimum of 2 years experience in on site management? Do you have a minimum of 2 years experience in staff management?
Licence/Certification:

Driving Licence (required)
Willingness to travel:

75% (required)
Work Location: Hybrid remote in Brighton BN1 4QJ

Application deadline: 30/06/2025
Reference ID: Sauna Site Manager