Job Description

Purpose of the Job

The post holder will manage Computer Aided Facilities Management (CAFM) system providing a comprehensive support service in terms of ensuring all reactive calls are logged daily and list of assets for each contract are updated on the CAFM system, scheduling PPM in line with SLA and relevant legislative requirements, issuing of PPM job cards, updating the system with all completed jobs. Also the issue of performance reports, which includes jobs completed in time, outstanding and overdue. This is a key role interfacing directly with senior managers and clients requiring considerable use of judgment, discretion, tact and diplomacy. It is an essential role in the team that will ensure the efficient operation of the CAFM system.

The role of CAFM Coordinator will be responsible for scheduling Service Engineers across the Urenco Campus managing resources to optimise performance, in a target driven scheduling environment, recognising and considering, skills, availability and location. To schedule all reactive and planned work to the correct resource, paying attention to response targets, geographical locations and technical expertise delivering:

Asset verification across the system and estate Updating of new assets and PPM changes Task set descriptions to be reviewed and aligned to manufacturers guidelines and industry standard (SFG20) To train operational teams in the CAFM system Performance Monitoring of the system to include audits The collection and provision of data to all maintenance operations and issuing of performance reports

Key Responsibilities

Support the Urenco Campus as necessary using their SAP system Ability to work flexible hours as necessary to meet the needs of the business Ensure tasks are completed in line with the PPM planner & SLA's/KPI's Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures Updating asset history with works record sheets. o Uploading and amendment asset information as held in the helpdesk and CAFM system o Assist Managers with implementing procedural changes and training, including the production and maintenance of required documentation. o Maintain an effective filing system for all documentation related to the CAFM System, not limited to performance reports on jobs completed in time, outstanding and overdue. Any general administrative duties as may be reasonably required by the management. Good sound knowledge and experience in Software or Firmware development and manipulation. Proficient with Microsoft office applications (including Outlook, Word, Excel, Publisher, PowerPoint and Visio). Proven experience within a similar role, working with an extremely busy team and with very high standards. Excellent numerical and verbal skills. Strong communication, organisational and administration skills, including editing skills and a keen attention to detail. Have worked in an environment where confidentiality is important. Articulate and thorough, showing attention to detail. Ability to work both independently and as part of a team. Pro-active, demonstrating initiative and anticipates needs. Constantly raises the standard and quality of work, benchmarking against best practice.

Accountabilities

This post carries no direct budgetary responsibility Accountable day-to-day to the relevant internal/external customers.

Key Attributes

Provide leadership and direction to team operatives. This will involve personal attitude, use of skills and dissemination of knowledge Use specialist knowledge and experience to drive improvements in performance, health & safety and site standards Share knowledge and best practice across the company Act in a professional and courteous manner to staff, peers, line management and customers Strong customer focus, taking a positive approach to the Company ethos of continual improvement. Self-motivated, reliable, and professional at all times, able to exercise an attention to detail which will be paramount to delivering the required job performance levels. Experienced in time management in order that all tasks are correctly prioritised with skills in working to strict deadlines. A strong communicator who will build positive relationships at various levels both internally and externally. Manage performance in a pro-active manner on a regular basis

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of Employee's assigned to the job.

If you are passionate about optimising operations through effective scheduling and possess the necessary skills, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: 27,000.00-32,000.00 per year

Benefits:

Company pension Cycle to work scheme Free parking Life insurance On-site parking Sick pay
Schedule:

Monday to Friday
Application question(s):

Can you work from the office Monday to Friday? Are you able/willing to complete an excel competency check before an interview taking place?
Work Location: In person

Reference ID: Scheduler