Job Description

About the role

Can you tick the "Yes I am box" against the following, are you, Customer-focused, Respectful, Efficient, Supportive, Trustworthy if so the Reablement North Team are wanting to recruit you.


The purpose of the job is to provide the crucial role of ensuring that care is delivered efficiently, safely, and in line with both peoples needs and staff availability using electronic systems. You will effectively coordinate and allocate care staff to people accessing the service, ensuring that all care visits are covered. You may also under take confidential administrative support to managers, using appropriate systems, procedures and resources, ensuring that North Northamptonshire Council policies and values are complied with and reporting deadlines are met.


What will you be doing?

This is a varied role:

Scheduling staff to care calls across North Northamptonshire

Co-ordinating hospital discharges and changes to the service of existing people

Processing annual leave and training requirements of the team

Assisting with any other office tasks as required

Generally support colleagues with any other administrative/IT tasks

About you

Act with honesty and integrity and treat others with dignity and respect.


You need to be a person who takes pride in their work with a non judgemental attitude to others.


Able to prioritise their workload.


Communication is always clear and polite.




About us

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:


Customer-focused

Respectful

Efficient

Supportive

Trustworthy


Our Key Commitments


Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.


We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.


North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.


Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)


Our benefits

Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people.



You'll find that we have a wide range of careers that may be more surprising than you think!


Why choose us?


We offer a vibrant working environment with:

a competitive salary a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection. lots of opportunities to develop your skills, knowledge and potential in a large unitary council generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.


We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.