Job Description

The closing date is 25th Jul 2025

Job summary

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We are looking for an enthusiastic, hardworking individual to join our administration team in the Beacon Centre at Musgrove Park Hospital, Taunton, Somerset.


The successful applicant will be part of a multi-functional team providing outpatient clinic appointments to our patients together with chemotherapy and radiotherapy treatment slots.

Main duties, tasks & skills required

-----------------------------------------


We are looking for someone who is adaptable and flexible and when covering main reception be the welcoming face of the department.


The post also includes rotational cover of the Beacon Day Unit reception and processing and booking patient appointments from the booking office.


The department uses Mosaiq, Maxims, EPRO and Q Pulse and training will be delivered on all systems.


If you are interested in working in an interesting, fast paced environment, please consider applying.

About us

------------


At

Somerset NHS Foundation Trust

, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options

to help you balance work and life

NHS pension scheme

for long-term financial security

Generous annual leave allowance

to recharge and relax A strong focus on

career development

to help you grow and achieve your potential

Additionally, you'll gain access to our

Blue Light Card

, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.


We are proud to foster a

diverse, skilled, and inclusive workforce

, and we encourage applications from all backgrounds.

Why Somerset?

Somerset offers the perfect blend of

idyllic countryside, outstanding areas of natural beauty

, and

breathtaking coastlines

, with vibrant cities like

Bristol

,

Bath

, and

Exeter

just a short drive away - and only two hours to

London

.


The region is home to excellent

educational facilities

, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all

- the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

-------------------


This role supports patient pathways by processing and booking patient appointments using multiple systems. This will include outpatient appointments and, following training, chemotherapy and radiotherapy appointments. This role also entails covering the reception desk both in The Beacon Centre Outpatients area and The Beacon Day Unit.


Please see attached document for further details.

Person specification

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###

Qualifications

####

Essential

Good general education and computer literate in Microsoft Word, Excel and Outlook.


####

Desirable

ECDL or similar


NVQ 2 or similar in Business Administration


###

Experience

####

Essential

Dealing with customers/general public.


Previous office experience.


Use of computers.


Ability to work alone or as part of a team.




###

Additional Criteria

####

Essential

Communication Skills


Evidence of a good standard of Literacy / English language skills


Pleasant telephone manner


Good Team Worker


Ability to communicate with staff at all levels and with patients both verbally and written.


###

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


###

For help with your application, contact:

Dawn Speed


Dawn.Speed@SomersetFT.nhs.uk


01823344231


###

Pay scheme

Agenda for Change


###

Band

Band 2


###

Salary

24465.00 Yearly
###

Contract

Permanent


###

Working pattern

Full-Time


###

Reference number

184-OL-PU-2866


###

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA