Job Description

Job Type:
Permanent
Build a brilliant future with Hiscox

About Hiscox UK
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
The Role
Do you feel as though your potential is not currently being maximised and you have more to offer? Hiscox are looking for an Account Manager who knows they are ready for the next challenge in their career. You already know how to nail the fundamentals of account management, maybe you're already doing this role and you want to be pushed out of your comfort zone and have more of an impact to drive change, playing a more active leadership role across your portfolio.
The Account Manager is responsible for leading our largest Schemes to maximise their potential. You thrive when taking the initiative, bringing both internal and external stakeholders together with a partnership-based approach to create mutual success. You excel at building relationships and working closely with brokers to understand their needs and perspectives. You complement these skills with a strategic mindset, structured approach, attention to detail and an ability to harness data to drive real change.
What you'll be doing:
You'll work within our newly formed Midlands region to lead the performance of our key Schemes that were previously aligned to our Colchester branch. You'll be responsible for working with brokers and sales to identify new opportunities to accelerate Scheme growth. You will work with Underwriting to identify and implement improvements to proposition and profitability. You will drive the schemes account forward through strong pipeline management within the region. Schemes is the fastest growing part the UK business, with ambitions to reach 250mil, therefore, the role will have a dotted line to our National Schemes Manager.Lead Account Management for key Schemes to maximise their potential, deliver regional and UK strategies, and achieve mutually successful partnerships for Hiscox and brokers. Understand opportunities and challenges in the market through close and consistent broker engagement. Build market leading Scheme propositions in collaboration with internal and external stakeholders. Deliver growth targets on existing and new schemes. Identify new opportunities through broker profiling and prospecting. Implement existing opportunities to increase market penetration, increase conversion, improve customer experience, intelligently market the proposition, cross-sell products and access adjacent markets. Collaborate with broker partners and across Hiscox Sales, Underwriting and Operations to routinely review scheme performance, identify opportunities to grow, improve the proposition, improve profitability and find efficiencies. Engage Underwriting and Operational stakeholders to prioritise key improvements and manage all parties.

Our must haves:You'll have Account Management experience working for an insurer or similar Schemes or delegated authority experience would be beneficial Outstanding communication and interpersonal skills combined with a proven track record of relationship management and customer focus Be able to adapt your style to suit many levels of engagement from a junior account handler to a managing director Strong negotiating skills and abilities to empathise and influence Be structured and organised to manage portfolio priorities

Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. Work with amazing people and be part of a unique culture