Job Description

Field-Based School IT / Projects Technician

Location:

Somerset Area

Salary:

28,000 - 32,000 per annum

Bonus & Commission:

Up to 1,200 annual bonus Individual and team commission schemes available

Schedule:

Monday to Friday

About Us

Soltech IT

is a trusted provider of IT support and services to businesses and schools across the South West of England. We specialise in hands-on, client-focused ICT solutions, with a strong reputation in the primary education sector.
We pride ourselves on being a supportive, flexible, and inclusive employer. Our team is made up of skilled professionals who are passionate about technology and delivering exceptional customer service.

The Role

We are looking for a

dedicated and experienced IT Technician

to join our growing education support team. This is a

field-based role

, providing on-site IT support and project installations at schools throughout the Somerset and Exeter area.

Your responsibilities will include:

Conducting regular scheduled visits to schools, providing IT support Responding to emergency call-outs as an when required Delivering and supporting IT infrastructure projects within schools. Providing expert advice and technical support in person, remotely and over the telephone

What You'll Need

We're looking for someone with strong technical skills, a proactive mindset, and the ability to communicate clearly with non-technical users. Experience working in an educational environment is essential.

Essential Skills & Experience:

Previous experience in an IT support role within a school or education setting Excellent communication and customer service skills, plus a good telephone manner Ability to work independently and manage your own workload Strong problem-solving skills and attention to detail A full UK driving licence and access to your own vehicle Willingness to undergo an enhanced DBS and safeguarding check

Technical Experience (any of the following beneficial):

Network Administration & Management (VPNs, VLANs, Ubiquiti WiFi, Firewalls, Switches) Awareness of virtualisation technologies (VMWare, Hyper-V) Microsoft SCCM, PowerShell scripting Microsoft 365, Azure, Intune, SharePoint, Teams JAMF or other Apple MDM solutions Google Workspace, Chromebooks, Google Classroom (not essential but a bonus)

What We Offer

We believe in rewarding our team with a comprehensive benefits package, including:

Financial Benefits

Competitive salary (28,000-32,000) Annual bonus (up to 1,200) Individual and team commission schemes Mileage and expenses fully covered
Medical & Wellbeing

Private medical care / medical cash plan covering: GP consultations, diagnostics, prescriptions, vaccinations Hospital stays, A&E, NHS parking Therapy treatments (physiotherapy, osteopathy, acupuncture, chiropractic, and more) Optical (eye tests, prescriptions, glasses/contacts) Dental (check-ups, treatments, hygienist, X-rays, fillings)

Free coverage for up to 5 children per household

(up to age 18)
Additional Benefits

20 days holiday + bank holidays Extra paid time off during the Christmas/New Year period Free on-site parking Company pension scheme Laptop or MacBook provided Supportive team environment and ongoing training
Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Employee discount Free parking On-site parking Private dental insurance Private medical insurance
Work Location: Hybrid remote in Bristol BS39 7SW