Job Description

Field-Based School IT Technician

Location:

Somerset Area

Salary:

29,000 - 32,000 per annum

Bonus & Commission:

Up to 1,200 annual bonus Individual and team commission schemes available

Schedule:

Monday to Friday

About Us

Soltech IT

is a trusted provider of IT support and services to businesses and schools across the South West of England. We specialise in hands-on, client-focused ICT solutions, with a strong reputation in the primary education sector.
We pride ourselves on being a supportive, flexible, and inclusive employer. Our team is made up of skilled professionals who are passionate about technology and delivering exceptional customer service.

The Role

We are looking for a

dedicated and experienced IT Technician

to join our growing education support team. This is a

field-based role

, providing on-site IT support and project installations at schools throughout the Somerset area.

Your responsibilities will include:

Conducting regular scheduled visits to schools Responding to emergency call-outs Delivering and supporting IT infrastructure projects Providing expert advice and technical support in person and remotely

What You'll Need

We're looking for someone with strong technical skills, a proactive mindset, and the ability to communicate clearly with non-technical users. Experience working in an educational environment is essential.

Essential Skills & Experience:

Previous experience in an IT support role within a school or education setting Excellent communication and customer service skills Ability to work independently and manage your own workload Strong problem-solving skills and attention to detail A full UK driving licence and access to your own vehicle Willingness to undergo an enhanced DBS and safeguarding check

Technical Experience (any of the following beneficial):

Network Administration & Management (VPNs, VLANs, Ubiquiti WiFi, Firewalls, Switches) Virtualisation technologies (VMWare, Hyper-V) Microsoft SCCM, PowerShell scripting Microsoft 365, Azure, Intune, SharePoint, Teams JAMF or other Apple MDM solutions Google Workspace, Chromebooks, Google Classroom (not essential but a bonus)

What We Offer

We believe in rewarding our team with a comprehensive benefits package, including:

Financial Benefits

Competitive salary (29,000-32,000) Annual bonus (up to 1,200) Individual and team commission schemes Mileage and expenses fully covered
Medical & Wellbeing

Private medical care / medical cash plan covering: GP consultations, diagnostics, prescriptions, vaccinations Hospital stays, A&E, NHS parking Therapy treatments (physiotherapy, osteopathy, acupuncture, chiropractic, and more) Optical (eye tests, prescriptions, glasses/contacts) Dental (check-ups, treatments, hygienist, X-rays, fillings)

Free coverage for up to 5 children per household

(up to age 18)
Additional Benefits

20 days holiday + bank holidays Extra paid time off during the Christmas/New Year period Free on-site parking Company pension scheme Laptop or MacBook provided Supportive team environment and ongoing training
Job Type: Full-time

Pay: 29,000.00-32,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Employee discount Free parking On-site parking Private dental insurance Private medical insurance
Work Location: Hybrid remote in Bristol BS39 7SW