Job Description

We are looking for an outgoing, pro-active, experienced School IT Technician with varying skill sets ranging from the day-to-day IT support to full project management. The salary & position available is dependent on skill & experience.

Successful applicants should have a

minimum 3 years Professional IT Support experience, ideally working in a UK school.*

Main Purpose of Job:

To provide IT Support to customers of CoRE Support Ltd, specifically Schools and Businesses, ensuring systems are maintained and supported to the highest standards. Work will be undertaken in accordance with Service Level Agreements and as required by the Technical Director.

The job will entail visiting customer sites (Schools & Businesses) around the Staffordshire area for regular visits to provide full IT Support.

Duties & Responsibilities:

Repair and Maintenance of Computer Systems including IT equipment. Responsibilities will include assisting in developing new hardware systems, installing software packages, creating and maintaining computer networks (server & client).

Identifying any problems that affect computer operating systems, desktop and server, as well as other peripheral devices such as printers, Interactive Whiteboards, etc...

Skills in IT systems to support then analyse, including strong problem-solving skills, sound technical knowledge and the ability to develop good, interpersonal relationships.

This is a dynamic role and must develop to meet the needs of the business. As such the successful candidate must be flexible with the desire to learn and progress and will be given training in the following skills areas:

Microsoft Windows 11 Microsoft Windows Server - All Versions Microsoft Active Directory Microsoft Office (All versions) VMware & Hyper-V Networking LAN/WAN - TCP/IP Peripheral Maintenance Project Management Line Management skills Technical Pre-sales

Responsibilities:

Use appropriate technical tools and equipment to isolate and remediate problems. Follow established procedures for resolving technical issues. Using the tools and technology available to the team to achieve goals and objectives. Work on multiple projects at the same time. Be comfortable in a fast-paced environment.
The successful candidate should have the following personal qualities:

Attention to detail Good communication skills Awareness of equality and diversity Flexible, enthusiastic, 'can-do' approach to everyday work Open to change and new ideas Willingness and desire to take responsibility and use own initiative Commitment to own personal professional development Good at problem solving. Good Work Ethic, Passion and right attitude to work
Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Application question(s):

How many years of field-based professional IT Support experience do you have?
Work Location: In person