Job Description

Job information

Post No. POSN004658 - School Support Officer Level 2 - Ysgol Bryn Derw



32.5 Hours per week (Monday to Friday 8.45am-3.45pm) 39 weeks per year - Permanent



With the opening of an additional new site in Caerleon, Ysgol Bryn Derw, across 3 sites, supports the provision of education for up to 136 children aged from 3 years to 19 years who have been diagnosed with ASD, also present with additional complex needs such as severe learning difficulties and highly challenging behaviour, and require a specialised environment.



The Governing Body is looking to appoint a School Support Officer Grade 3 to work in this busy and highly rewarding Special School environment.



With our expansion onto a third site, we are expanding our support team. The post-holder will be part of a team of five and so the role will be multi-faceted, with a particular focus on reception duties (parental and visitor interaction), internal & external communication, daily recording/processes and general administrative/organisational duties. Experience of school based electronic systems would be beneficial including SIMS and Parent Pay. The ability to work under pressure is essential, as is the ability to meet key deadlines throughout the year.



You will have excellent literacy and numeracy skills, the ability to deal calmly with different situations as they arise and be able to develop good relationships with pupils, parents and staff.



The appointment process will involve a range of tasks and an interview with members of the school leadership team and School Business Manager.



Closing date: Monday 29th September 2025

Shortlisting: Tuesday 30th September 2025

Interview and assessment Date: Week commencing 29th September 2025

Start date: Monday November 3rd (or sooner if available)



We are legally obliged to ask you to provide evidence of your right to work in the UK. If you are invited to interview, you will be asked to provide appropriate documents such as your full birth certificate/passport/work permit in accordance with the Asylum and Immigration Act 1996.



This post is exempt from the Rehabilitation of Offenders Act (1974) and is subject to a Disclosure and Barring Service (formerly known as a Criminal Records Bureau (CRB) check).



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We are committed to equality of opportunities and actively encourage applications from all sections of the community



We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.



Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.



Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd - Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gufrifol, Gweithio gydan gilydd