Job Description

Role Introduction
We are seeking a high-impact SDR Manager to build, drive, and lead a results-obsessed team that consistently beats pipeline targets in a fast-moving SaaS environment. You'll set the standard for performance, instil a competitive winning culture, and develop SDRs into elite sales professionals. While you care about your team's growth, your primary mission is to deliver measurable results--creating a relentless focus on activity, quality, and outcomes that generate revenue, delight our customers and progress sales careers.
Please note that this is an office-based role with 4 days a week in our Birmingham office located in the Mailbox.
What You Will Do

• Pipeline & Revenue Ownership - Set ambitious SDR targets aligned with company revenue goals, track progress daily, and ensure consistent overachievement.

• Performance Culture - Drive a competitive, high-energy environment where activity, quality, and results are the standard and SDRs are motivated to win.

• Reporting - Report performance and key KPIs to leadership weekly and monthly, providing insights and recommended actions.

• Lead Management & Handoffs - Ensure inbound leads are followed up within required SLAs and that all opportunities meet qualification criteria and that a smooth, professional transition from SDRs to Sales takes place --internally and for prospects--ensuring deals start strong.

• Outreach Excellence - Work with the team to develop & iterate high-quality, multi-channel outreach sequences (email, LinkedIn, calls, direct mail, etc.).

• Early Risk Detection - Identify underperformance early and implement targeted improvement plans.

• Talent Acquisition - Hire top performers into open roles and maintain a strong pipeline of potential candidates for backfills.

• Coaching & Development - Deliver ongoing 1:1 and group training sessions to sharpen sales, product & sector skills, boost productivity, and prepare SDRs for closing roles. Develop SDRs into Senior SDRs and then field sellers, building a strong internal talent pool for our field sales team and future sales leaders.

• Process Improvement - Recommend and implement process enhancements that improve lead quality, conversion rates, and pipeline-to-revenue performance.

• Collaboration - Partner with Marketing and Sales leadership to optimize lead flow, targeting, and messaging.

• Market & Product Expertise - Maintain a deep understanding of our product, industry, and competitors to ensure SDRs deliver compelling, customer-focused conversations.

• Customer-First Mindset - Foster customer-first thinking, ensuring that every interaction builds trust, delivers value, and moves prospects closer to a sale.

What You Will Have
What you will Be:

• Target-Driven Leader - Relentlessly focused on achieving and exceeding team pipeline and revenue targets, with a proven ability to inspire the same in others.

• Ambitious Sales Driver - Hungry to grow the team's performance, your own leadership impact, and the company's market share.

• Compelling Communicator - Able to clearly articulate goals, strategies, and feedback, while ensuring messaging is value-led and aligned to the customer.

• Strategic Listener - Skilled at gathering insights from your team, peers, and prospects to refine processes, remove blockers, and create winning approaches.

• Relationship Builder - Capable of forging strong connections with SDRs, cross-functional colleagues, and senior stakeholders, in person and across digital channels.

• Organisational Expert - Highly efficient in structuring team workflows, managing priorities, and optimising time to maximise output and results.

• Analytical Problem Solver - Uses data and insight to identify performance gaps, uncover opportunities, and develop targeted coaching or process changes.

• Solution-Focused - Resilient under pressure, always finding alternative routes to success when obstacles appear.

• CRM & Process Champion - Understands the value of accurate data, ensures meticulous lead management, and guarantees a smooth, quality handoff of qualified opportunities to the sales team.

What you will have:

• 3+ years leading SDR or inside sales teams in a high-growth B2B tech/SaaS environment.

• Proven track record of leading & motivating teams that exceed pipeline and revenue contribution targets.

• Experience designing and managing commission structures that drive the right performance.

• Strong recruitment, coaching, and career development skills--promoting SDRs into Senior SDR and closing roles.

• Data-driven mindset with strong command of CRM and sales engagement tools.

• A competitive, resilient leadership style with the ability to create urgency and deliver results in fast-moving markets.

What We Do For You
Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

• Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance - Providing you with support and assistance when you need it most

Recognition - Highlighting and rewarding the great work our people do

• Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference - we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are
OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of 330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please

Skills Required