Job Description

It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
?
Are you a logistics professional with a knack for planning, problem-solving, and delivering exceptional service? Join our Sea Logistics Intermodal team in Aston, Birmingham. As a Sea Logistics Intermodal Specialist, you will act as the central point of contact for internal customers and suppliers, overseeing delivery planning, maintaining supplier relationships, and ensuring smooth intermodal operations. This role is pivotal in providing top-tier service to customers while managing escalations and ensuring cost-effective logistics solutions.
How you create impact

• Plan and execute deliveries with a focus on cost efficiency, adhering to diverse terms and agreements.
• Oversee road and rail provider volumes to ensure compliance with contracts.
• Manage restitution agreements to prevent unrecoverable costs.
• Monitor and manage automated booking systems and rate jobs in alignment with agreed tariffs.
• Address non-conformance issues, including delays and rebookings, while maintaining quality standards.
• Develop and nurture strong relationships with customers, suppliers, and internal teams.
• Provide evidence and resolve queries related to rates and out-of-scope charges.
• Drive continuous improvement in intermodal operations.

What we would like you to bring

• Strong knowledge of UK container transport operations across road and rail.
• Proven experience in transport planning or export sea logistics.
• Solid understanding of UK geography.
• Excellent written and verbal communication skills
• Nice to have: Knowledge of TOPs transport planning system

What's in it for you
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Skills Required