Job Description

Do you believe in the magic of Christmas?


Are you full of festive cheer, love working with children, and happy to step into a pair of curly-toed shoes?


If so, we have the perfect role for you!


We are recruiting for an enthusiastic and energetic Seasonal Elf to help bring our Christmas experience to life. As one of Santa's trusted helpers, you'll play a key role in creating unforgettable memories for children and families by guiding them through our festive immersive experience.

Key Responsibilities:

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Welcome children and families with warmth, excitement, and festive spirit Assist with running Santa's Grotto, story time sessions, or themed workshops Interact with visitors in character as one of Santa's Elves -- full costume provided! Help manage queues, maintain flow, and ensure a smooth and magical guest experience Support with gift-giving, photo ops, and managing children's expectations before meeting Santa Engage children in festive crafts, games, and storytelling Maintain the cleanliness and tidiness of the grotto area Work closely with Santa, other elves, and the Create team to ensure a safe and magical environment Stay in character and always keep the magic alive!

Requirements:

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A big smile and a love for Christmas magic Excellent communication and interpersonal skills, especially with children Confidence in performing or interacting in character Punctual, reliable, and able to work flexible hours (including weekends and evenings) Team player with a positive and professional attitude Comfortable wearing a full Elf costume and embracing the festive role DBS check

Desirable:

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Experience working with children or families in a public-facing role

Our Culture: One Team, One Vision

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At RED Hotels, we believe in unity. Every team member, regardless of role, steps up when needed. Whether it's a busy weekend or an unexpected challenge, we rise together. Our strength lies in our shared spirit, helping one another and delivering seamless teamwork. These values are the heartbeat of our culture and the foundation of our success.