Job Description

Job Ref:

LOC1212

Branch:

Loch Lomond Golf Club

Location:

Loch Lomond Golf Club, Alexandria

Salary/Benefits:

12.60 per hour (increasing from 1st April) plus excellent benefits and discounts

Contract type:

Temporary/Seasonal

Hours:

Full Time

Shift pattern:

7am - 7pm, 3 days on 3 days off

Hours per week:

30+ (Variable according to pattern of shifts)

Posted date:

06/01/2026

Closing date:

08/02/2026

About us

Loch Lomond Golf Club is one of the world's finest private members golf clubs. It sits on the "bonnie bonnie banks" of Loch Lomond, amidst breathtaking scenery but within easy reach of Glasgow and Stirling. Our 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is a truly special place to develop your career - offering wonderful opportunities to learn and grow within a professional team.



Sitting at the heart of our estate is Rossdhu House, a Georgian mansion now home to the clubhouse, where our members can enjoy breakfast lunch and dinner in our Spikes Bar, or halfway house, or more formal dining in private spaces or at special events. The Club also boasts accommodation, with 53 individually designed suites spread across the clubhouse, and surrounding lodges and cottages. As well as from world class golf, our members and guests can also enjoy traditional outdoor pursuits, from boating on the loch, pheasant shooting and stalking as well as river and loch fishing and hill walking. Or for indoor relaxation our five-star spa set within a beautiful walled garden offers an extensive holistic treatment menu, thermal pools and a gym.



Some work here permanently to develop a career in golf and hospitality, some work only seasonally across the busy summer months, while others work part time and flexibly around personal commitments or studies. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to discussing shift patterns and contract types to suit your needs.

What's in it for you

We want all our team to feel appreciated for their hard work. As well as a competitive salary (we are proud to be a Living Wage Employer) you will have access to the following benefits whilst working with us at the Club:


Shared monthly gratuity payments across all teams
Free employee meals provided Pension scheme with Now Pension Life assurance Enhanced holiday entitlement of 30 days rising with service Enhanced maternity, and paternity leave with service Cycle to Work Scheme Refer a friend bonus scheme Discounted Spa treatments, Golf, Country pursuits, Car Valeting and Floristry services and on retail products Long service awards Vibrant social, charity and wellbeing events Employee Assistance Programme, offering lifestyle and wellbeing support and counselling via a confidential helpline We can also offer fully funded, work-based training and development which included everything from apprenticeships, structured work experience and supported scholarships through to supervisory and management development programmes, specialist craft training, and formal qualifications up to HND and Degree level

About gratuities service charge:*


Gratuities (tips) and service charge (an additional charge added to our accommodation and food and beverage service across the club) is passed directly to our employees are paid on a pro-rata basis regardless of your role.

Scope of the Role

As a seasonal receptionist at Loch Lomond, your role will be Member and guest facing at the front of house reception desk.



You will report to our Front of House Assistant Manager, and your shift pattern will be 12-hour shifts (7am-7pm), based on 3 days on and 3 days off working pattern throughout a busy season.

Duties will include:

Answering phone calls, directing any queries accordingly and managing a busy inbox Being confident and competent using the club booking system- JONAS Meeting and greeting Members and their guests, checking in and out and providing a high standard of customer service Ensuring all club transport on-site activities have been charged correctly and billing instructions have been followed Dealing with queries from Members and guests in a polite and helpful manner, signposting them to other departments where necessary Being responsible for the cash float, ensuring it is accurate and always stored securely. Liaising closely with and directing the concierge team to various areas across the site where their assistance is required. Compiling and managing the daily admin duties including our Daily Sheet Highlighting any operational issues to your manager Working closely with all other departments, fostering good working relationships, and assist all colleagues where possible

What you'll bring to the role

Previous experience in a customer service environment Excellent interpersonal and communication skills Be well organised, with good attention to detail Competent in the use of IT Due to the remoteness of our location, a driving license is preferred Eligibility to work in the UK.

Please note, sometimes it's not necessary to meet every single requirement - if you are open to learning and development then we can still consider you. So, we encourage you to apply if you are really keen to join our team.

Diversity Statement

We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees giving priority only to qualities and skills required for each role. We aim to provide meaningful employment, a warm and welcoming culture, excellent working conditions and all the assistance and adjustments we can.



If you need us to do anything to support you during the recruitment process (such as adjustments on to how you apply, alternative formats of information, or adjustments to the assessment process itself), please let us know via recruitment@lochlomond.com and we will be happy to help.

About Us

Loch Lomond Golf Club sits beside the "bonnie bonnie banks" of Loch Lomond, amid the breath-taking scenery of Luss in the west of Scotland. Criss-crossed by streams, awash with marshes and cloaked in mature trees, the 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and is ranked among the finest in the world for championship golf.