Job Description

Overview:

Lead with Legacy. Inspire with Joy Giving Things- Join the Magic of Christmas at Fortnum & Mason

Having delivered the spirit of

Christmas

318 times to the farthest-flung corners of the globe, the team at

Fortnum & Mason

is on hand to provide exceptional service through multiple-channels, at the most memorable time of the year. Whether you're making your first journey or fiftieth, a trip to Fortnum & Mason is always an occasion to remember. After all, extraordinary food and drink, joy-giving things, and exceptional service have been the order of the day at 181 Piccadilly since

1707

.
Responsibilities:

What You'll Do:

Deliver exceptional customer service with charm, confidence, and care Share expert product knowledge to inspire and delight our customers Maintain impeccable presentation standards across the shop floor Support daily operations, including stock management and merchandising Create a welcoming and elegant environment that reflects the Fortnum's legacy.

What We're Looking For:

Experience in a fast-paced environment in a similar role Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends Outstanding communication skills.

Important Information

Our Christmas Sales Associates will join us from November, should be fully flexible to work 5 out of 7 days on earlies, middles and late shifts including weekends, on a 40 hour per week contract. Start dates will occur every week from the middle of September until the start of December with most roles ending on Christmas eve with the potential of going on to permanent roles. No extensive holidays can be considered during seasonal contracts due to business needs.