Job Description

Join the Magic of Christmas at Fortnum & Mason

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The Royal Exchange

Become a Sales Associate this festive season





Having delivered the spirit of Christmas 318 times to the farthest-flung corners of the globe, the team at Fortnum & Mason is on hand to provide exceptional service through multiple-channels, at the most memorable time of the year. Whether you're making your first journey or fiftieth, a trip to Fortnum & Mason is always an occasion to remember. After all, extraordinary food and drink, joy-giving things, and exceptional service have been the order of the day at 181 Piccadilly since 1707.

What You'll Do

Deliver exceptional service with charm, warmth, and a touch of Fortnum's flair Share your passion for fine food, luxury gifts, and festive traditions Create unforgettable moments for every customer, every day

What We're Looking For

Enthusiastic individuals with a love for Christmas and customer service A flair for storytelling and a keen eye for detail Team players who thrive in a fast-paced, festive environment

Important Information

Our Christmas Sales Associates should be fully flexible to work Monday to Saturday only, on a 40 hour per week contract. Start dates will range from October to December with all roles ending on Christmas eve and the potential of going on to a permanent role. No extensive holidays can be considered during seasonal contracts due to business needs.





To be considered for a role, your application will be reviewed and based on this, you will be invited to a group experience day which will include a presentation about Fortnum's, a group activity and a 1-1 interview.





If you would like to be part of the Fortnum's Family that makes the magic of Christmas, come to life, please apply today!


We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.


In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.