The role is to offer administrative and secretarial assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Manage and process patient referrals, Insurance and SARs requests, support processing medical records and Safeguarding administration. Liaise with third party services or healthcare professionals in a courteous, efficient and effective way Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
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