Job Description

Join CMH Services as a Section Manager (Cleaning)

CMH Services is undergoing an exciting period of growth and restructuring, and we're looking for an experienced and

highly competent Section Manager (Cleaning)

to join our dedicated team. This is a key role where you'll work closely with the Section Supervisor and report directly to the

Senior Leadership Team (SLT)

, playing a crucial part in maintaining our high standards across the business.

Key Responsibilities

As the Section Manager, you will be responsible for the effective management and execution of cleaning operations, focusing on leadership, operational efficiency, and customer satisfaction.

Lead and manage a team

to achieve operational goals and maintain high standards of performance.

Ensure effective communication

within the team and with other departments to facilitate smooth operations.

Monitor and evaluate team performance

, providing constructive feedback and coaching as necessary.

Handle customer inquiries and resolve issues promptly

, ensuring a high level of customer satisfaction. Drive initiatives to

improve efficiency and productivity

within the section. Maintain

compliance with company policies and procedures

, as well as health and safety regulations. Prepare reports on section performance for senior management review. Oversee daily cleaning operations alongside the Section Supervisor, ensuring all standards are met consistently. Demonstrate and apply a high level of competency and experience in all tasks. Show a willingness to

work hard

and lead by example.
Required Skills & Attributes

Experience:

A minimum of

5-10 years of experience

in a role within the cleaning industry is essential.

Availability (ESSENTIAL):

All candidates must have

full availability and flexibility

and must be able to

commit to working hours

as required by the business.

Driving & Transport (ESSENTIAL):

You must possess a

full, clean driving license

with

fewer than 3 penalty points

, and have your

own reliable means of transport

.

Communication:

Outstanding communication skills

, capable of conveying information clearly and motivating the team towards common goals.

Strong command of English

, both written and verbal.

Customer Focus:

Excellent customer service skills

, demonstrating empathy and understanding in all interactions.

Chemical Awareness:

Experience and training in

chemical awareness

is preferred, and

COSHH training

is highly advantageous.

Flexibility:

A core requirement of this role is the flexibility to work

across different areas of the business

as directed by the SLT.

Advantageous Skills:

Experience in

Horticulture and Multi-Trade

(covering various maintenance skills) is

extremely advantageous

and will significantly benefit your application.
What CMH Services Offers You

Competitive Salary:

Pay rate is

entirely dependent upon your experience

and the unique value you bring to this role.

Generous Leave:

Up to

2 additional days of annual holiday

per year for each year worked (increasing your total entitlement over time).

Pension Scheme:

A highly beneficial

50/50 contributions-based pension scheme

.

Health & Wellbeing:

After a successful probation period, you will receive

private medical, dental, and optometrist coverage

.

Transport:

A

company vehicle

can be provided depending on circumstances and preference.
If you are an

enthusiastic leader

with a passion for excellence in customer service and a proven track record, we encourage you to apply for this exciting opportunity as a Section Manager!

The closing date for applications is Thursday, October 23rd.

Interviews for shortlisted candidates will be conducted on Friday, October 24th.

Job Type: Permanent

Pay: 13.50-14.00 per hour

Expected hours: 10 - 40 per week

Work Location: In person