Full time, permanent. Office based with occasional travel.
About Us
Waterstons help organisations solve real business problems with smart people and transformational technology. Building on businesses in the UK and Australia, their vision is to grow into a broader global team that brings fresh ideas, honest advice, and meaningful impact -- wherever they go
Expert team:
The team of almost 300 experts can support any area of technology within a business to help drive efficiency and realise the business goals. This could be protecting businesses against cyber security threats through risk management, a 24x7x365 Security Operations Centre, or cyber security accreditation. It could be using software or automation to drive efficiency. Or it could be maximising data, day to day IT management, team training, onsite support - the possibilities are endless.
Waterstons Values:
Our values are the driving force behind everything we do. They guide our actions, shape our culture, and influence how we interact. By living these values, we take our clients and our people on transformative journeys, while constantly embodying our non-negotiable behaviours of trust, collaboration, empowerment, innovation, honesty, quality and putting people first.
About the Role
As Sector Principal - Manufacturing, you will play a key leadership role in shaping and growing our work across the manufacturing sector. You will use your sector knowledge and commercial acumen to deepen client relationships, develop new opportunities, and help manufacturing businesses solve their biggest challenges using technology and data.
You'll work cross-functionally with advisory, digital, cyber, and technology teams to deliver tailored solutions. This role combines thought leadership, business development, and hands-on consulting to drive impact and growth.
Key Responsibilities
Sector Strategy & Development
Lead the development of a clear business plan for growth in the manufacturing sector, aligned to Waterstons' services and strategic priorities
Act as a thought leader internally and externally, championing manufacturing trends and opportunities
Build and lead a high-performing sector-aligned team within Advisory Services
Client & Relationship Management
Build deep, trusted partnerships with senior stakeholders across the manufacturing industry
Ensure high levels of client satisfaction, strategic alignment, and ongoing value delivery
Support account planning and cross-sell opportunities across Waterstons' full service offering
Business Development & Growth
Drive new client acquisition and revenue growth, with targets for both existing and new manufacturing clients
Lead and support bid responses, RFPs, and strategic pursuits
Identify and shape opportunities to deliver ERP, data, digital transformation, and integration programmes
Delivery & Commercial Accountability
Deliver high-value advisory engagements, with a personal billability target (minimum 8 days/month)
Ensure profitability of your sector, including resource planning and rate setting
Identify opportunities for new or enhanced service offerings in manufacturing
Requirements
Essential Skills & Experience:
Significant experience working in or with the manufacturing sector
Strong understanding of IT-led transformation, particularly around ERP systems, data & analytics, cloud platforms, or M&A IT integration
Previous experience in consulting, with a focus on client advisory and solution delivery
Proven ability to develop client relationships, grow accounts, and lead successful business development efforts
Strong leadership, collaboration, and influencing skills - both internally and externally
Ability to balance commercial ownership with hands-on consulting delivery
Preferred:
Experience working within a mid-sized consultancy or professional services environment
Exposure to 24/7 operational support models, common in manufacturing
Understanding of Industry 4.0, servitisation, or the digital factory landscape
Familiarity with tools like SAP S/4HANA, Dynamics, Azure, AWS, or similar
Qualifications
Required:
Bachelor's degree in a relevant discipline or equivalent experience
Preferred:
Master's degree or MBA
Professional certification or industry-specific qualifications where applicable
Benefits:
Learning
Someone smarter than us once said 'every day's a school day'. And we've taken that to heart. In fact, the only way we'll stay relevant is if our people embrace new skills and knowledge at every opportunity. So that's exactly what we encourage.
We believe in getting stuff done, not getting tied-up in politics. That's why we have an anti-hierarchical hierarchy. That means each individual is empowered to make a difference, with an unlimited learning budget, and plenty of room to progress as your influence increases.
Flexibility
It's all about balance with Waterstons. We want our people to make a difference, but we also want their career to be the fuel for a happy and fulfilling personal life. That's why you'll enjoy flexibility on where and how you work.
Holidays
Unlimited annual leave is becoming all the rage these days, but we were about thirty years ahead of most brands. The set-up is simple - we trust you to take as much holiday as you want - just don't leave a colleague or client in the lurch.
Wellbeing
We think a happier, healthier team is more productive, more effective and more enjoyable to be part of. And that's exactly why we focus so much on every aspect of wellbeing - both inside and outside of work.
Money
Let's not be naive... the benefits and wellbeing stuff is brilliant. But everyone has bills to pay. So it's good to know we offer competitive salaries across all roles, as well as a profit share scheme to make sure we're all sharing in the good times.
More...
There are all sorts of other benefits and perks too... from our cycle to work scheme to our season ticket loan, and an awful lot more. All to try and help you keep your health and happiness in top-top shape. Details:
Pension - 5% employee/employer contributions
Flexible agile way of work
EV Car scheme
Poll car
Private Health BUPA - for you and your family
Profit share opportunity
Employee Salary Sacrifice
Reset Day
* Unlimited access to Beamish
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