Job Description

JOB TITLE:

Security Administrator- Access Control

LOCATION:

Glasgow City Centre

PAY RATE:

15.50 per hour

HOURS:

45 hours per week - Monday to Friday 0730 - 1630

This is a Security based role and a valid SIA License with a minimum of 12months is a requirement to apply for this position

THE ROLE:

A fantastic opportunity has arisen within Amulet for a Security Administrator - Access Control & Operational Support within our Corporate Security team, based in Glasgow City Centre.

This role is key to the smooth day-to-day running of security operations and access control across the client's estate. Alongside strong administrative responsibilities, the successful candidate will provide operational support to the Operations Manager and wider security team. This includes assisting with scheduling, uniform management, paperwork returns and providing cover for access control when required.

We are looking for a highly organised, proactive individual with excellent administration skills who is comfortable working in a fast-paced operational environment and as part of a well-established team.

KEY RESPONSIBILITIES:

Act as a primary point of contact for the client and contractors regarding access control across the estate. Provide operational support to the Operations Manager, including assistance with staff scheduling during business hours, uniform orders, administration tasks and paperwork returns. Support the daily operational delivery of the security function, ensuring processes and procedures are followed at all times. Develop and maintain a strong understanding of security policies, procedures and operational requirements. Engage daily with the workforce to create, update and deactivate access passes and provide administrative support as required. Cover access control duties during periods of sickness, annual leave or absence of the main Access Controller. Work closely with the Team Leader and Operations Manager, assisting where and when required to support operational needs. Assist with stock control, uniform tracking and equipment management. Support fault reporting and assist with minor fault resolution remotely, escalating issues where necessary. Maintain accurate records, logs and documentation in line with client and company requirements. Produce weekly and monthly reports as required by the client. Undertake additional duties as reasonably required to support operational continuity. Deliver a customer-focused service, ensuring all interactions are professional, polite and considered.

SKILLS/ EXPERIENCE:

Computer literate with strong IT skills Ability to prioritise workload in an operational environment Ability to work to deadlines with attention to detail Good interpersonal and communication skills Excellent telephone handling skills Experience producing, updating and deactivating access passes Fault reporting and minor remote fault resolution Strong record keeping and data management skills Stock control and uniform administration experience Experience producing operational reports Customer service orientated Strong team player with a flexible approach

Key Requirements:

Experience working as a Security Administrator or in a similar administrative/operational support role Ability to work effectively in a fast-paced operational environment Commitment to maintaining confidentiality, integrity and availability at all times Diligent, accurate and timely execution of processes Professional, polite and personable approach Ability to work independently and to agreed timescales Ability to collaborate with operational teams, management and business functions

Job Requirements:

Valid SIA Licence (Door Supervisor or Manned Guarding) - essential High level of IT literacy essential (Word, Excel, Symmetry) Customer service experience - 3 years preferred Access control experience - 3 years preferred 5 years UK address history - essential

INTERVIEW REQUIREMENTS:

Eligibility documents needed at interview:

Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

BENEFITS:

Employee-owned business - share in our future success 28 days paid holiday per year Enrolment in NEST pension scheme Training and development opportunities Wagestream app - access up to 40% of your pay before payday On The Spot (OTS) recognition scheme and awards programme Full company uniform provided

ABOUT AMULET:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years' experience in delivering forward-thinking, industry-defining solutions. Amulet's customers have the backing of one of the UK's fastest growing companies as recognised by The Sunday Times Fast Track (2017).

Our commitment to Equality.

Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: 15.50 per hour

Benefits:

Company pension
Experience:

security: 1 year (required) Customer service: 1 year (preferred)
Licence/Certification:

SIA Licence (required) First aid at work (preferred)
Work Location: In person