Job Description

Security Concierge - Flexible Weekly Assignments

Please note:

this role is

not for regular set shifts

. It is a

flexible assignment

opportunity -- providing cover for a new site mobilisations on the NGS portfolio.

Are you an experienced security professional with a passion for safety and service?

We're expanding our trusted

contractor team in Lancaster

, providing high-quality, flexible cover across multiple premium student and residential sites in the Lancaster.

Key Responsibilities

Front Desk & Access Control

- greet and register residents, visitors and contractors; manage entry and exit processes with professionalism and warmth.

Patrols & Visible Presence

- conduct regular internal and external patrols, deter risks and provide reassurance to residents.

Alarm & Incident Response

- respond quickly to fire, intruder or personal attack alarms; liaise with emergency services when necessary.

Concierge Support

- deliver exceptional customer care, ensuring residents, staff and visitors feel safe, supported and valued.

Customer Service Excellence

- resolve queries politely and respectfully; reflect NGS's professionalism and empathy at all times.

Safety & Reporting

- identify and address risks proactively; record incidents accurately using the Guard House App.
What We're Looking For

Minimum

12 months' professional security experience

(concierge, guarding, door supervision or control room). Excellent English communication skills -- fluent written and spoken English to engage confidently with residents, parents, visitors and management.

Professional appearance

-- plain white shirt, black trousers, black shoes (no sportswear or trainers) with SIA badge clearly displayed; always smart, clean and presentable.

Strong interpersonal skills

-- calm, respectful and professional under pressure; able to build trust quickly.

Adaptability & initiative

-- comfortable stepping into new environments, taking responsibility and adjusting to different site needs.

Tech capable

-- able to use mobile reporting apps (e.g. GuardHouse).
Essential Requirements

Valid

SIA Licence

(Door Supervisor or Security Guarding).

Right to work in the UK

-- please note: we

cannot consider applications

from candidates whose visas restrict working hours (for example, most Student Visas or dependent visas with capped hours). Ability to travel within approx. 45 minutes of home on a weekly basis and sometimes at short notice or outside normal public transport hours (

own transport strongly preferred

).
Why Join Our Contractor Team

Variety of assignments across premium student accommodation and corporate sites. Professional support from our

24/7 Control Room

and site management teams.
How to Apply

Confirm you hold a valid

SIA Licence

and have the

right to work in the UK with no restrictions on your visa.

Submit a short

CV/profile

highlighting your security experience and achievements. Complete the screening questions.
Applications without a valid SIA Licence or less than 12 months' experience cannot be considered, nor will any with restrictions to RTW in the UK.

If you're passionate about safety, service and flexibility --

apply today

and join our trusted

Relief & Cover Team

.

Pay: 12.21-12.22 per hour

Work Location: In person